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  • Users: mmazza
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  1. mmazza

    problems deleting existing voice mailbox

    wut MB is it and wut ext is assigned .. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  2. mmazza

    Disconnect T1 services

    ok enter programming Press next till display reads Hardware>showdisplay now reads Module status>enter Module 2 that should be the module that has ur T1's in it. you can then slect cards on KSU >show card 1 or 2 ?show T1 parameters will be in there. to disable U can go to maint. and follw same...
  3. mmazza

    Does anyone have the documentation for an 8x24??

    I got hard coppies but no PDF's I'll look on a couple sites I go to . to see if they ave anything on DR5 Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  4. mmazza

    Disconnect T1 services

    well for one along with your disconnect order to your carrier you can place a change order to have all 200 DID's directed to that span . all u should need to give them is your Circuit # and explain to your local account rep with your carrier what you are lookin to have done. they should be able...
  5. mmazza

    Centrex Lines

    also u can see if your local telco can just make ur lines classic centrex.. in most places I have worked with classic centrex does not require the dial 9 access so KSU programming is back to normal but u can also just use ur routing and if all u have is a Pool a for exapmle and u want all...
  6. mmazza

    How to install Norstar v-mail system

    there is no special cable all u need to either a base cord or some calbe and a some RJ11's and a cripmer. depending on how many ports ur flash is thats how many DN's u hook to it. IE: 2 port = 2 DN's 4 port = 4 DN's example I have a 4 port unit and I have Dn's 232-235 set for that use...
  7. mmazza

    Norstar 5.0 external transfer

    just beware I have had several ports get locked up with offsite transfers such as this. I have all but stopped allowing people the abaility to transfer offsite them self. It does not happen all the time but every now and then it does and it is a pain in the butt to trouble shoot when just one...
  8. mmazza

    nru 9.1 internal application error #501

    I had the same problem and I am runnin windows XP pro. I had to upgrade to NRU 9.1 and it fixed the problem. I was told it had to do with a missing map file. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  9. mmazza

    Adding a line button?

    Well yes you can But all you would have to do is assign this line to an ext. within your KSU and then assign a VMbox to that ext. Then if wanted you can just set the set up to DND so all calls go directly to VM. You can always get Telco VM such as Call notes and just not assign this line to a...
  10. mmazza

    KSU Variant is unsupported by Norstar Manager

    thank you I'll try that today Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  11. mmazza

    Reset CICS 4.1 password

    Are you just wantin to clean the system. restore it back to defaults? If so you can shut it off and power it back on and preform a start up within 10 mins of startup when time and date appears on the 73xx series phone press F**startup <---spelled out on the keypad Password 266344 then just run...
  12. mmazza

    Key Codes for CICS.

    yes you do need a key code . Prices differ so much. best thing you can do is contact your Nortel Provider and get a quote Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  13. mmazza

    KSU Variant is unsupported by Norstar Manager

    I have tried a US robotics external modem as well as the internal modem that is on my new machine. If someone has a modem string I can try please feel free to post it and I will try it. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  14. mmazza

    Disconnect supervision

    dunt know if this is on the same lines but I use the ATA port on CICS to connect to a Netgear Modem router and it works flawlesly. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  15. mmazza

    KSU Variant is unsupported by Norstar Manager

    I have the error codes but everythin seems to be fine .. It jsut aint workin. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  16. mmazza

    I have a Meridian M8X24-DS and I wo

    Printer?? you mean fax.?? well and I really don't understand your second question. please be more specific so we might be able to help you Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  17. mmazza

    KSU Variant is unsupported by Norstar Manager

    error code is a 551 .. The modem string is the same as I used in NM 3.5 . Here is wut i did I installed NRU 9.1 I then installed NM 3.7 froma seperate file. But I don't know and can't explain why it doesn't work. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  18. mmazza

    KSU Variant is unsupported by Norstar Manager

    I got a even better question.. I have NRU 9.1 and NM 3.7 but for some reason I can't get NM to dial out or even try to dial out. I have the corrrect com port selected and remote. baud rate and modem string . but it just dosn't even try to dial out. my NRU 9.1 works fine and I use it by opening...
  19. mmazza

    Reset of a FastRad on MICS 6.0

    I have FAQ posted on here that works for debuggin a fastrad. It should reset all defaults.. Mario Mazza [yinyang]Telecommunications Specialist[yinyang]
  20. mmazza

    Call Allowance issue for 866 number.

    my first sugestion would be to make sure if you are using routing that you are not routing 866 calls thu a watts line.. they b=nned to be routed out your local lines. If they are going local and you still can't access it.. you might try listin to the recording all the way thu to see if it gives...

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