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  • Users: HmmG3
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  1. HmmG3

    cisco & FXS & FXO

    Yes, that should be possible. As long as you have a router that can physically support the FXS/FXO ports required and have sufficient PVDM resources, that should work just fine. For example, if you have a 3800/3900 series router with two bays in it, you can install two EVM-HD-8FXS modules. Each...
  2. HmmG3

    Bulk Editing of CSS under Call Forwarding

    Wow, that must have taken some time manually updating all those phones! There's a simpler way to handle all that and the CSS. Under the Bulk Administration tool, do an Export of each phone type with All Details (don't have different phone models under the same export). Once exported, do a Text...
  3. HmmG3

    Upgrading 9.1.2 to 10.5

    Sorry for the delay in getting back. As already mentioned, ITLs stay the same assuming just a standard upgrade with no name/IP changes. Phone firmware is different. 1,500 phones at the same time may be too much for the TFTP server (but then I have my TFTP service on the pub, not a dedicated TFTP...
  4. HmmG3

    Upgrading 9.1.2 to 10.5

    According to the readme, you should be able to skip the RSA update as your current version supports the K3 file names. As for running the free space, there's no harm in doing that at some point before the upgrade. You just lose the ability to fall back to whatever version you were running before...
  5. HmmG3

    Upgrading 9.1.2 to 10.5

    Depends on the COP file. There is an RSA update if you are running a version under 9.1.2.11018-1. Just install on all servers. The readme doesn't mention a reboot being required, but it might be good to just assume so and schedule accordingly. There's also the free space COP that you can run if...
  6. HmmG3

    Upgrading 9.1.2 to 10.5

    Do you know how the subs are configured for phone registration? Are all phones registered to one sub with the other as failover? Or are both handling active phones with the pub/TFTP as the failover? The reason I ask is I like to have the failover upgraded before the primary sub. This way when...
  7. HmmG3

    Outgoing dial prefixes in Route Patterns not working

    I'm still trying to wrap my head around how you may have some of the routing. Do you have dedicated partitions and calling search spaces for each office location? Regardless, the routing you have between offices should be kept completely alone as that works and is not involved with this part of...
  8. HmmG3

    Outgoing dial prefixes in Route Patterns not working

    I'm in the same process of migrating to AT&T IP Flex. As for your situation, are both route patterns going to the same route list? It's possible the route list for the global dialing pattern is doing the appropriate calling number modification (maybe using phone mask) while the local 7 digit...
  9. HmmG3

    DTMF Issue Maybe

    I had a similar problem. MGCP gateways configured for out-of-band DTMF and when we started to migrate to PSTN SIP trunking, they don't support out-of-band. Unless you configure the SIP trunk to use an MTP (bad idea as that can use a lot of DSP resources), you'll want to configure the MGCP...
  10. HmmG3

    WAN Calls vs PSTN Packet Loss

    A quick/dirty method of seeing calls over the WAN is to use a RTMT. Under Performance, you can view number of calls in real time between Locations. So as long as the phones in each office are configured with their own location setting, the CUCM will keep track of the amount of bandwidth being...
  11. HmmG3

    No ringback on call transfer

    Once the call is answered, it's typically the CUCM that's responsible for providing a ringback tone to the caller on the other end. Make sure an Annunicator is available in the Media Resource Group List of the trunk or gateway.
  12. HmmG3

    Cisco 7961 - Adding more than 2 DNs

    Clicking the Add DN link creates a custom phone button template for that phone. If you do a lot of phones like this, it will become a bit messy. Instead under the Device menu, then Device Settings, select Phone Button Template. Find the one for a Standard 7961 and copy it (don't modify the...
  13. HmmG3

    BAT assistance

    I like to use the feature "Insert Phones with Users" first. I do this with their primary desk phone. That way it's just a single step and the two are associated to each other. I then follow up with Phones only if they get a second phone, making sure to reference the user account. If you want to...
  14. HmmG3

    LDAP Synchronization not working

    Do the user accounts have a last name specified? If not, the CUCM will skip them. Did you confirmed they are also in the same OU as the rest of the accounts? Otherwise you might need to enable detailed tracing and perform another full sync. Once done, pull the traces and search for the username...
  15. HmmG3

    CUCM and LDAP

    Not with that version of CUCM. In later ones (I think starting with version 9) they let you have a mixed environment of both LDAP users and local users (including the ability to switch a LDAP to local user). Your only option is to use BAT to export all the users and then BAT again to import them...
  16. HmmG3

    CUCM and LDAP

    First disable LDAP Authentication if not already done. Just uncheck the box and click save. Next under LDAP Directory, delete all the schedules configured. Finally you can disable the LDAP sync. You can also disable the Cisco DirSync service on the Publisher too. Then after a day or so, the...
  17. HmmG3

    Device Pack updates

    Then the only other thing I can think of is the ITL file on the phone. If that's bad, it won't upgrade either. But reloading the firmware on the CUCM has no effect on that. The TFTP is read only, so as long as the firmware was installed on the CUCM properly and the TFTP service restarted, there...
  18. HmmG3

    Device Pack updates

    What is the current version of firmware on the phones that show "Auth Fail"? Check this directly on the phone. There are really old versions of firmware that was used on the 7941/61s for years that can't be directly upgraded to the latest version. For those you have to upgrade them to an middle...
  19. HmmG3

    Device Pack updates

    Nope, try it again. Just make sure to switch back the default level in the Defaults page again. Also, make sure you are resetting all TFTP services if they are running on multiple servers. Recheck the 7961 phone profile too to make sure the correct filename is specified (should be something like...
  20. HmmG3

    Device Pack updates

    When you are that the Cisco.com web site and have the list of files to download (where it gives you the option to download or add to cart), simply hover your mouse over that particular file. It will then bring a popup window. This window will have the release date, file size, file name and the...

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