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Good call and bad call are the same. Look at the call ID and the time, all at the same second.

The media gateways cannot support a DS3 directly. They is not enough timeslots to cover all of the channels. You could have a DS3 brought to site but you would need a mux to break it down to DS1s. If you using SIP then that is a different story since the DS3 would not terminate directly on a...

being that there are several ways to do it, what method did you use?

It has been a little while since doing this. Look at the restricted toll list, you would define the few numbers the station is allowed to call in a list and then adjust the station to a COR that cannot dial out except to numbers on the restricted call list.

If you are going into the individual vectors, press the edit button a enter "d 1-99". This will delete lines 1 to 99.

In the 46xxsettings file for those phones ## PC Interface Status ## Controls the speed and duplex settings for the PC ## Ethernet interface. ## 0 for disabled ## 1 for auto-negotiate ## 2 for 10Mbps half-duplex ## 3 for 10Mbps full-duplex ## 4 for 100Mbps half-duplex ##...

Make sure you use MA48 of release 18. Other wise when using Win10 and release 1803 shows up, the older version stops working.

use the command disp port XXvY01 where XX = the gateway number, 20 in your case, "v" is a constant, Y=board number and 01 is the first port on that card. The system will return an identification like 1/01 which says this is trunk group 1 member number 1.

Hi, I think you mis-understood what I said. It will work for versions 4 & 5 of the pbx. No sure it will work on newer versions of the switch. The software logs into the switch as an existing user and run various commands to get the info. It captures all of those screens and then presents a...

It has been several years since I used it. It was very good at the time for providing the cross references of where extension number are used. I don't remember if it did stations or not, to long ago. I did not like the way it did call flow diagrams but that is a personal preference as to the...

It is a design of the PBX. The system will use local resources first before going to another gateway. If you really want to use up the channels in gateway 1 first the gateway two, since your PRIs each have their own d-channels create three trunk groups and in the route pattern specify the...

Simple answer is yes, they both terminate T1s. The difference is what equipment they go into, a 464 / 767 goes into a G650 or the older sac/McCafferty cabinets while the MM710 goes into the newer equipment like the G450 or G430. Both do the same but are not interchangeable.

What type of phone set? If digital then the phone gets the location for the network region define for the cabinet that they are connected to. If IP then you need to look at the IP network map for the users IP. The network map will be associated with a network region.

Is the IP address range the same on the 11th floor as the 10th floor?

It will depend on where the numbers are stored. If they are in her personal directory only on the phone set then you cannot get that information. If the numbers are stored on her personal abbreviated dial list, that is stored on the system and you can look at it under "disp abb station xxxxx"...

What is the extension of the telephone set that the agent is logged into when making the external call?

If I remember correctly, when running redundant SNIs you only have one clock in each carrier since the carriers are redundant to each other.

check the COR of the station. You can turn it off there, but make sure it is turned on for the COR of the trunks. Been awhile since I played with it. I am not 100% sure with this.

Yes this is doable. On the VDN form, on page 2 you have a field called "Return Destination" Enter a VDN where the call should go after the agent hangs up and the caller stays on the line.

look in you mail system for the name already existing. Also look for a name spelled using the same digit numbers on the phone set ie T U V are all on the number 8 key.