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If you are in the United States of America, it is illegal for any company to send unsolicited FAX messages. If your FAX number is publically listed, you will have to send them an opt-out notice specifically stating the FAX number(s) that you want them to cease sending to. Once you have taken...

mojoputter, Unfortuantely, just changing the times only provides you with a couple of weeks of trouble free operation. If DST is still set to Y you will have to change the time again on April 1st, as the system will apply the conventional DST settings. The work around is not simply to change...

Actually, the proper way of doing this is to have one router that manages the connections. The router would then be able to determine that one link was down and automatically route the traffic across the alternate link. Trying to do this on the WinXX box is asking for trouble, as link...

Go with your gut! Network Time Protocol (NTP), by design, is unaware of time zones or Daylight Savings Time (DST). To understand why, you need to understand how NTP works. An NTP server will respond to a time request with a 64 bit timestamp of the current Coordinated Universal Time (UTC)...

h382, In MM (Modular Messaging), you have two components: MAS (Messaging Access Server) and MSS (Message Storage Server). The MAS provides the interface between the voice system, the user, and the message store, while the MSS provides the storage space for the messages themselves. In releases...

A favorite of mine came from the high flying jestors at Southwest Airlines after a rather lengthy delay waiting to push back from the gate: -Brian- Semper Paratus

What are the steps you are using to transfer the call to voicemail? Transfering a call to your own extension should send it to your coverage path. Therefore, so long as the first point in your coverage path is the voicemail system, transfering a call to yourself should result in the call going...

There are MANY possible causes of this problem. Without a little more information, it will be difficult to determine the specific cause. If you could please provide us with the IP Configuration of the workstation and the IP configuration of the router, that will go a long way! I have seen...

I can only speak from the Avaya side of the house, as that is where my experience is. That being said, here is my best attempt at a description and comparison of VoIP and Digital. Let us start with the definitions: Digital Telephones Descendants of analog telephones, digital telephones convert...

Hi Liquidshokk, To understand the conversion from CIDR to subnet mask, you need to think in binary. Here is a quick lesson on binary bits: Each octet contains 8 bits. Each of these bits can be either 0 (off) or 1 (on). In the octet, each bit represents a specific number. Specifically, each...

Hi Liquidshokk, Let me address your IP subnetting question. First, lets get rid of the antiquated concept of Class A, B, and C subnets. While there are a lot of people still teaching about these, they doesn't exist anymore. Instead a system called Classless Inter-Domain Routing (CIDR) is...

As Mikeydidgit pointed out, there are two different types of items. The first is the physical enclosure type: SCC and MCC. The second is the usage of the physical enclosure: PPN and EPN. The physical enclosures are the MCC (Multi Carrier Cabinet) and the SCC (Single Carrier Cabinet). MCC...

Well, the answer is somewhat dependant on your situation. Although you stated that you want something that needs little to no support, that does not address the simple question of who will support it when it eventually needs something done? If this is a system that you will personally be...

The quickest way of making mass changes is to utilize the Export/Import ability in ASA. I would see this as being a 5 step process: Export your entire extension list using ASA. The key fields to export are: Extension Port Type Name Coverage Path 1 Coverage Path 2 Modify the extension list...

Take a look at the FAQ on TTI and PSA: FAQ 690-6446: How can I use TTI to add or change a station? -Brian- Semper Paratus

Is there a reason that you are using so many static routes? In particular, the persistant routes for 192.168.1.3, 192.168.1.8, and 192.168.1.4 all point to the same gateway. Why not keep it simple and point all traffic destine for the 192.168.1.0 network to that route? Similar things can be...

It is very important to remember that changes to your S87xx media servers should always be done on the standby server, not the active server. That being said, this is the proceedure I follow for changing the time: Connecting to the Maintenance Web Interface of the Standby Server Log into the...

Take a look at the Yahoo! Avaya-List group. (Link) -Brian- Semper Paratus

The most likely problem is that the stations are not listed in your Intraswitch CDR assignment screen. To ensure that trunk calls destin to an extension generate CDR information, the specific extension must appear in the Intra-Switch-CDR screen. To verify that the extensions are listed, issue...

In order to properly answer your question, a little more information is needed. Specifically: What is your desired end result? Do you want to have everything within a single solution to easy administration and A/M/D? Are the sites well connected on the data network side of things? What volume...