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Used to be able to add languages without wiping programs, was really straight forward. .....going to stop looking through the posts...."used to be" vs "current situation" is unknown to me at least....also a pity sizbuts not on this anymore

Used to be able to do it by trying to connect another client. If the First Client connection had been inactive for a time (can't recall if it was configurable), it would get kicked off in favour of the second (I recall the first would get notified it had been disconnected, can't recall if...

Just nosing about nostalgically, don't currently have access to an IP-Office and the equipment in my current office is S***, but reading through this thread couldn't resist sticking in a couple of thoughts..... The VmPro used to be, by default, setup to receive DTMF tones inband. Therefore...

@adc110 point 1: if the prompt to say leave a message after the beep also said press '#' when you finish recording. Then when the caller presses the '#' the options will be provided. point 2: that's the default recordings on leaving a msg. Can create a new default leave mail if they cant get...

I don't have access to a VB licensed switch, however should the script not be: if $CP1 > $CP2 then voice.result=TRUE else voice.result=FALSE end if and: if $CP1 > $CP2 then voice.variable=2 else voice.variable=5 end if

Susanvv, you are right, my description was for user based temp greeting. As for the setting up of a temp greeting for the auto attendant enabled by the use of user variables and the condition editor as described in the other posts is the way to go. Sorry for the slow response, a haphazard...

Last time looked there was a temp greeting capability, though not sure if the same as on Magix. Its similar to the one from the INDeX. once logged into the mailbox, '3' to administer greetings '3' to activate a greeting '1' The number of the greeting to activate (assuming '1' is recorded'...

Bit of an old post, so probably sorted. But it was interesting and had no responses :-). The questions I would ask would be along the lines of How many states are there? How many Transitions are possible from each state? With an initial view that the number of states and possible transitions...

If using the Menu action with a 2??? exit route, next action must be to copy $KEY to another variable say $CP0 using the Generic action. Then in the Test variable action test against the $CP0 variable. On the 'Test Variable' exit 'EXTN' connect to a 'Transfer' action using '$CP0'. Note if...

@msi re your first post, should work but you have to enter 2000#. Otherwise: If you want to do it without the '#', then use a menu action with a '2???' (any 4digit number starting with a 2) route, then copy contents from $KEY to $CP0 and use $CP0 in the 'Test Variable' and 'Transfer' action.

It will be using the $loc value passed it by the IP-Office to determine the language to use. You could preceed the speek text action with a select language action and select Spanish.

I'm not sure I understand the problem. Is it: Callers call a target on the IP-Office and get queued, when the queue length reaches 5, the next caller gets redirected to a mobile. (In which case look at the IP-Office overflow functionality, or use in the VmPro Queued action use Conditions compare...

Just a quick nose on the forum, strikes me as you should be using the queue's and on a queued event to the VmPro should check the queue position, if greater than 5 do the required transfer.

I believe UK English (EN) always gets installed, and if any language is not present the english language prompts are played out by default. >>>when i set IP office to UK , Auato attendant does not pick up AA, I'm curious about this statement. Changing the locale should not stop the Auto...

Would be easier to load up the IP-Office manager, go to the system tab and change the locale there. My guess the locale here is set to English US.

>>>The trouble we're running into, I think, is we can't figure out how to write a query to JUST look at the first 6 digits of the incoming caller ID. You could use the Generic Action to copy the first 6 digits from the $CLI variable by: Either use the free format string as...

Just Curious, Did you get this resolved?

I think you will need to get MAPI working, as I believe VmPro uses MAPI to detect voicemails in the Exchange mail store.

The method I had in mind did not use the DB, it was as follows using your example numbers of: Exchanges 1-1000 should go to HG1 Exchanges 1001-2000 should go to HG2 Exchanges 2001-3000 should go to HG3 And assuming the first four digits are passed in the $CLI, use the Auto Attendant with a...

re using the database I'll concede, it would be more work. I had just viewed it from a pure VmPro perspective. Re the business venture, am working on getting it off the ground, though an active, time bound, contract is consuming most of my time for the moment. Will let you know once I’m up and...