Recent content by wawior85

Hello, Of course it is possible, but a little bit of proggramming is required. You must monitor all VDNs and ACDAddresses that are relevant to You. Every event is present in TSAPI so You must be prepared for capture those that You want. With ever event there are call parametrs that You can...

AACC 6.3 AML version

Hi, mlozoveanu thanks for answer. version AACC 6.3 Regards Michal

Hi, Does "CI Customer Web Service" (https://devconnect.avaya.com/public/...dyn.jsp?fn=618) include Voice history contact? If that Web Service provide only email-like contact history, from where we can get voice contact history? Thanks for help Regards Michal Quality of Service Blog...

Hi You should in VDN 10000 set Allow VDN Override to Y. And on 10001, 10002 Allow VDN Override to N. I believe it'll help Micha? Quality of Service Blog http://qos.wawit.pl

Postgress username and password is provided during AVP installation. But You can set it manually using: /opt/Avaya/VoicePortal/Support/VP-Tools/SetDbPassword/SetDbPassword.sh Brgs Michal Quality of Service Blog http://qos.wawit.pl

Hi All, Do You know any procedures how to upgrade VP from 5.0 to 5.1 and changing platform? Backup database from 5.0 and restore it on 5.1 doesnt work because of differenses in postgres db between this two releases. Instaling 5.0 on new hardware, restoring postgres db and then upgrade sounds...

Hi, great job! what kind of avaya products do You have and in which version? Brgs Quality of Service Blog http://qos.wawit.pl

Hi all Do You have experience with NICE/Witness in only SIP environment? Meaning no CTI nor H323... E.g I've got only Session Manager and SIP trunk to provider and ofc some SIP phones... How recording works in that case? Thanks Quality of Service Blog http://qos.wawit.pl

Im not sure about this, but in my system it works, meaning if call is transfered then 2 CDR records are. E.g. A(outside) calls B(inside), B transfers to C(inside) CDR records: A to B A to C Quality of Service Blog http://qos.wawit.pl

do you have set in: change system-parameters cdr field: Inc Trk Call Splitting? y Quality of Service Blog http://qos.wawit.pl

In AES you put password in "Switch Connection", which was configured on your switch. There is no passwords in "Security Database"(stations, hunt-goups etc) Brgs Quality of Service Blog http://qos.wawit.pl

There is only one format at one time. But if you want to distinguish outgoing and incoming call you can simply do it by looking into CDR fields (cond-code, code-used, code-dial etc) Brgs Quality of Service Blog http://qos.wawit.pl

Hi I dont know how you browsing but try that way: https://<IP address of AES server>/MVAP/index.jsp Only port 443 is open on AES_linux firewall If it doesn't help login to AES via SSH and check if mvap process is running: service mvap status and provide a result here. Brgs Quality of...

For peace of my mind I found ;) SIP Enablement Services is a Linux-based software application that is deployed as a network appliance on the Avaya S85xx Series Servers or as an embedded component of Communication Manager 5.0 (and later on the Avaya S8300C Server.)...