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  1. fonedoc

    Have you switched to 3CX?

    Being an old time AT&T/Lucent/Avaya guy, I have found myself venturing outside of the Cranberry Red (the official name for Avaya Red) circle to work with the 3CX platform on occasion. How many of you have done the same thing? Tell me about your experience. Share the "war stories.” Thanks...
  2. fonedoc

    Question for hairlesssupportmonkey - CCR Scheduled Report Error 4001

    thread940-1611927 hairlesssupportmonkey: On you CCR Issue with Scheduled reports not printing you mentioned you fixed it by adding Everyone to the "folder in question". What is the name and location of this folder in question? Thanks
  3. fonedoc

    Soft Console and Dual Monitors IPO 8.1.56

    SoftConsole is supported on Dual monitors but the SoftConsole HAS TO BE on the monitor that is on the LEFT. Go into your Windows Preferences and make sure that the LEFT MONITOR that is shown in your Window Display Settings is actually on the LEFT in your preferences and not reversed. I had a...
  4. fonedoc

    Embedded Voicemail messages cutting off

    This issue has been resolved in the latest Avaya Maintenance Releases. Fonedoc
  5. fonedoc

    SNMP Actual Phones on IP Office 7.27

    SNMP can be set up by modifying the 46xxsettings.txt file. Fonedoc
  6. fonedoc

    No music after still queue?

    This is a known issue in the version you are running. Install the latest SP for both the IPO and the VMPro box. Hope this helps. Fonedoc
  7. fonedoc

    SIP with NexVortex

    Would you be willing to share your config with me? If so, email me a ccifonedoc at yahoo dot com. Fonedoc
  8. fonedoc

    SIP with NexVortex

    Did anyone get the nexVortex SIP Trunks working on R 6.0? DavidCT I would like to compare a R 5.0 setup with what I have in R6.0. Fonedoc
  9. fonedoc

    nexVortex SIP Trunks on IPO Version 6.0

    I have read some closed posts where several people have been successful in getting nexVortex SIP trunks stable on IPO V 5.0 and below. Has anyone been able to get nexVortex SIP Trunks operational on Version 6.0 of IPO? Thanks Fonedoc
  10. fonedoc

    Softconsole BLF's not updating

    I've done all of the above. We have WireShark traces running, Softconsole in -debug mode, new PC's the works. I honestly believe this is a network issue but we've got to prove it to the users. Fonedoc [glasses]
  11. fonedoc

    Softconsole BLF's not updating

    Did either of you ever get this resolved? I have had the same issue at one customer for a couple of months now. Fonedoc [glasses]
  12. fonedoc

    Avaya apps on 64bit

    Kyle: I have Manager working on Vista 64 bit without issue. I didn't do anything special that I remember. Fonedoc [glasses]
  13. fonedoc

    Avaya apps on 64bit

    I've been running most if not all of the Avaya Client Apps for some time now on a Windows Vista Ultimate 64bit machine. We do alpha and beta testing on all of the IPO software/apps for Avaya. The only thing that I don't have working is TAPI on 64 Bit. I will look at the docs and see what is...
  14. fonedoc

    Passing ANI or CLID on Supervised Transfer at Onset

    Sometimes you look at something for so long that you can't see the forest for the trees! Here is my situation. I have a ISDN PRI NI-2 coming into a CM controlled by an S8500. When the incoming call is presented it is directed to an analog port on the Avaya CM that is pointed to a third party...
  15. fonedoc

    Paging IP 500

    Partnerman: Is the analog port you are using in one of the modules of the IP500 or is it on an expansion analog module? Fonedoc [glasses]
  16. fonedoc

    Forward internal calls to external line with caller id

    What release are you running? I may be able to help. Fonedoc [glasses]
  17. fonedoc

    VPN Phones + Watchguard Firebox success stories?

    I have also had success at doing this. I had the same settings as dphoneguy24. Fonedoc [glasses]
  18. fonedoc

    7.4 to 8.1 Upgrade Issues

    Last night we upgraded a customer from 7.5 GA release for the ShoreTel IP PBX to 8.1. We also upgraded the ECC from 4.65.07 to 4.66.04. We upgraded the Contact Center first then upgraded all of the Agents and Supervisors. All worked correctly. We then followed the Upgrade/Build Notes verbatim...
  19. fonedoc

    Voicemail password - Unable to reset

    YanN1ck: I would recommend upgrading to the current release of 4.2 on both the core system and the VMPro. Apart from that try this: 1. Stop the VMPro Database Service 2. Stop the VMPro Service 3. Open Manager and pull a fresh config 4. Change the users password in Manager and Merge the...
  20. fonedoc

    Search Function appears to be broken again

    The IP Office Forum will only only return items dated for 2007 and earlier when I use the search. Has anyone else had this issue? Fonedoc [glasses]

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