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  1. VinceWhirlwind

    EDGE SWITCH

    Edge" describes the switch and the switchport that connects to an external network, eg a WAN provider.
  2. VinceWhirlwind

    Issues Between Cisco Network & NVT Phybridge POLRE 8 Port Extender

    You have a look for the multicast IP addresses that your switches can see and then google them - they are unique to their vendor.
  3. VinceWhirlwind

    Anyone know a good place to get trained on Mitel 3300

    When you log in to the Controller GUI, the in-line Help contains virtually everything you need to know to learn how to apply your MACs.
  4. VinceWhirlwind

    Mitel 3300 Ring Group to overflow to Nupoint voicemail box?

    Either the NuPoint mailbox needs to be the same number as the original number dialled, or you add in the original number dialled as an "alternate extension" to the NuPoint mailbox, or you overflow instead to a Nametag type Hunt Group which goes to NuPoint - the Nametag Hunt Group will re-write...
  5. VinceWhirlwind

    Mitel 5320 Phones not getting DHCP

    PCs in VLAN2 do not need IP Helper pointing at servers in the same VLAN2 - those servers, being in the same broadcast segment as the PCs, will see the PC's broadcasted DHCP request - the IP helper does not need to forward the broadcast within the same segment that the broadcast is sent.
  6. VinceWhirlwind

    Micollab error

    Check your "User and Device Attributes" Form on the controller and identify one Device ID from the "failed" list, and one that isn't on the "failed" list. Then export your "User and Services Configuration" form, filter it down to just those two devices and compare them cell by cell to see what...
  7. VinceWhirlwind

    Probably rehashing and old question but...

    Log it with Mitel. Is it sending current backups anywhere?
  8. VinceWhirlwind

    MiCC 8.1

    2. Yes, in your CallFlow use an "ANI" to check caller ID. 1. Does "special numbers" mean calling, or called number? If it's the called number then you use DNIS. Either ANI or DNIS can use a wildcard condition, eg, "05??????????" This is pretty much the easiest stuff to configure in MiCC -...
  9. VinceWhirlwind

    Mitel 5320 Phones not getting DHCP

    Craig222 (Systems Engineer)(OP)8 Dec 17 08:58 Hi sarond, it seems like this phone is hitting a different dhcp server that one that works (we have 3 DHCP servers). How do I direct the non working phones to the right server? That would seem to be the problem then, what DHCP server are they going...
  10. VinceWhirlwind

    MiCollab - AD integration

    When you setup the LDAP query in the MiCollab, you can assign AD attributes for phone, second phone, mobile and DID. (Among other things). The thing you call "CLIP" is I think what Mitel calls CPN - pretty sure you can't upload that from AD, but after you provision all the users, you can upload...
  11. VinceWhirlwind

    Mitel 5320 Phones not getting DHCP

    Do you see in the VLAN10 DHCP scope a lease appearing when the server makes the offer? Does your switch use LLDP to tell the phone about VLAN10? Have you tried adding the new phone to a switchport that has an old (working) phone in it? What DHCP option are you using for the phones to give them...
  12. VinceWhirlwind

    Mitel 3300 Rel 8.0 hard drive replacement

    Could be a good time to go virtual instead. Waaay more fun than trying to deal with those hardware 3300s.
  13. VinceWhirlwind

    Firmware push

    HP sell a monitoring tool called IMC that makes it easier.
  14. VinceWhirlwind

    Mitel IP phone screens blank with backlight on

    Does it affect phones on *all* those switches, or just some of them?
  15. VinceWhirlwind

    MiCollab - AD integration

    I don't think admin users can be AD accounts, they are local. The controllers do not use AD, they have their own phonebook. Same with MiCollab. Where you use AD is in provisioning users out of AD onto MiCollab, which creates the directory for the phone system. You should use email address as well.
  16. VinceWhirlwind

    Disable MWI completely.

    Check your Feature Access Codes on the controller for "Message Waiting - Deactivate". If it is, for example, #33, and the extension with the flashing light is 1234, then dial #331234 to switch it off.
  17. VinceWhirlwind

    3300 Not Communication over VLANs

    What device are the router addresses on - 192.166.0.1 and 192.165.0.1 ? What does the controller have configured as its gateway IP address? What subnet masks are being handed out by the two respective DHCP scopes?
  18. VinceWhirlwind

    MiVB Rel. 8.x / MXe III controller - change of system IP address failed

    Follow these steps to re-address a controller: 1/ New RTC IP Address - change IP address in System IP Properties form - change Network elements form - change ICP/PBX Networking form (At this stage you might need to reboot, I think I did) 2/ New E2T IP address (not the same address as 1/) -...
  19. VinceWhirlwind

    Moving Router DHCP to server based DHCP

    You need to provide the rest of your IP details if you want us to comment. These should include the server and hosts subnets and default gateway addresses. Assuming your subnetting makes sense (ie, your /23 subnet doesn't conflict with your server subnet), you may be missing an IP helper on...
  20. VinceWhirlwind

    Add digits at the begining of a dial number

    I think that's pretty straighforward, you have an ARS digits dialled for "4" +3, with a new dedicated Digit modification which adds in 529, and the Route points at the same SIP trunk as the route for "529 4" +3

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