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Never mind - procedure issue -- DUHHHH! If nothing else provided a good chuckle TGD

AHHH !!! I have a nasty feeling that I need to go back to 3.0 then upgrade to 5.0 then to 5.1. Say it isn't so.... TGD

I have tried to implement cp5.0 image disks and use the full backup available and keep getting denied. I must be doing something wrong with the process but for the life of me I'm stumped. Must have tried this 20 times regardless of what version of 5.0 version. Need a procedure push... The...

Not sure about the trunk to trunk scenario, but maybe in LD 49 and setting up the IDC table(s)for the DID digits coming down the pipe might work. Only a thought ... TGD

Never worked on an IP office but it sounds like the IPO and CS1000 are registered to the NRS -step one aok Some thoughts that might be worth considering ....no particular order maybe confirm with network group the trunks and ports honour and pass QOS between sites. confirm both systems match...

Hub is layer 1 device Switch is layer 2 device- It might be an an idea to double check the network group has set up the vlan associated with the elan correctly (both UTP and fibre ports) Only a thought TGD

Tech Support Solution Implement a "flexible CLID table" (CMDB). The CMDB is a rules based table and is accessed if the CNTL setting in the RLB is identified. Solved the issue of external 4 digit (CDP) calls from any external site being sent out the node (via a cfw phone) vs the CLID number...

Basically when the centralized AA/vm redirects a call to my remote node and that extension is hard cfw to the PSTN the CLID shows the AA agnt DN vs the CLID table info setup for the node. I think I have changed everything with no luck so far. This particular site the telco allows my CLID. The...

I can't remember exactly but if you ssh into the actual telephone set you might be able to see the data port connection if active or not with the command set identified in pdtHelp Only a thought .. TGD

Not sure if applicable, but maybe hardware type is the issue ? Never used session manager for SIP purposes however if hardware on a CSE1000E is using a CPPM SS you can use 1 DCH for SIPL and H323. On a CS1000M using HP G7 SS hardware requires a separate SS,separate node,and separate DCH for the...

Not sure if there is a quick way per say. I believe you need to correlate the info between the CS1K and the voice mail system being utilized. in a typical CS1K with Callpilot I would suspect the following; CDN - voice messaging(SDN) in Callpilot - CDN number will correlate in PBX - normally...

Might be worth a try ? I have had issues where the network and controller cards on the applicable loop sometimes did not play nice in the same sandbox. Only a thought... TGD

Just a thought, would it be worth changing out the network card for loop 8 or loop 40 ? TGD

Ok- got it straightened out - been at it for a quite a few hours tried chrome, IE11 etc.browsers used a different device with win 7 and IE11 and it worked. Take Win10 and put where the sun does not shine forever... This really peeves me as I was at the end of the line..... TGD

Ahh- Cannot access get to the node page in EM to sync the cs and ss. I can get to em page I see the ss etc. When I click on it is hopeless. Looked through forum but nothing so far has worked CS is patch and so is SS. CS is CPPM (vx) and SS is a CPPM also. Any thoughts how to get into EM so I...

pb77454 Sounds like you are hosting a contact centre type application for a client who is behind a CS1000. Adding PRI's does not solve anything except additional cost to your client. Worked with Release trunks when I was with DND. Worked great for a xcountry centralised attendant service-...

Hi Kevin Never worked with CC6 however from a pbx point of view I suspect if only one agent on the local pbx is originating the external conference calls (3/6 party) when that agent hangs up it will disconnect everyone. I would think that is normal. If you have 2 agents or more (local to the...

Hi JamesD Your title says auth codes but your statement seems to suggest Station Control Passwords Auth Codes = LD88 to remove individual code, sel ... AUT ... enter the authcode code to remove followed by CR SCPW - see individual TN of the set and at the SCPW prompt select x to remove the...

Does the problem exist at the main MDF at the TN prior to the HPFL's ? (previuosly mentioned by bc1111) If yes issue with PBX if no then issue further down the line... If lightning protection is being utilized what is meant by "Gigabit wafers" The cabling for comms or telephony is usually Cat...

Hi vtechv NTP NN43001-604-05-09 Security Management Fundamentals and NN43001-600 might help. In call pilot the loggs show the account and IP of who is accessing the voice mail system, just not sure about the IP being identified when accessing the pbx -- however -- I know the account is...