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  1. nortelhawk

    What DTMF field signifies for in LD 97

    Hi !! Need help to understand the significance of the DTMF Field in LD 97 -> Type XCTP -> . How does Changing the DTMF field values effect the system behavior. Thanks !!!!
  2. nortelhawk

    How to Increse Volume of DTMF on Meridian systems

    Well really that a point i need to check with the far end ....another thing i wanted to check one thing - in LD 97-> Type - XCTP -> DTMF - 218 . This is my LD 97 config ....how about changing the DTMF field values ......will it help.....what that field signifies
  3. nortelhawk

    How to Increse Volume of DTMF on Meridian systems

    Hi!! Having some problem in while logging on to some conf bridge .... it fails to login to the bridge sometimes & the service provider says that the extention DTMF tones send from My Meridian 61C to the service provider equipment i too quiet to get picked up by their equipment......they want me...
  4. nortelhawk

    Regarding ACD queue

    Hi john, really thanx for such a quick response .......but the feature u discussed i think that is controlled by the Propmt CWTH in LD 23.....if the no. of calls in queue cross the CWTH value then the lamp lights up ......but wot about the CWTT prompt ....
  5. nortelhawk

    Regarding ACD queue

    Hi john, i also used to think like that ..but....can u tell me that in LD 23 for wot purpose we use the prompt CWTT....has it got to do anything with this issue......Thanx
  6. nortelhawk

    Regarding ACD queue

    Hi, I have a query ......there is a Field called Abandoned Calls in the ACD Reports....i want to know which calls are considered to be abandoned by the system i.e how system decides that a particular call needs to be categorised as abandoned call.....also is there any timer value in block 23...
  7. nortelhawk

    MOH not working accross the network

    Hi, thanx a lot for the help .....but john how exactly can we connect MOH to 7480 Passport.......MOH shud be connected to 61C right .......is there any fault with the music route config???????
  8. nortelhawk

    MOH not working accross the network

    Hi, We have MOH across all the centres and i can hear hold music from the other end when i m put on hold from that end.......something related to the network i guess.....
  9. nortelhawk

    MOH not going accross the network

    Hi, We have voice network consists of mesh of interconnected passport 7480 nodes and Nortel 61C PABXs are connected to each of the passports. Now problem is i have connected a MOH (music on hold)to one 61C....if the extentions with in this 61C are put on hold we can hear music but suppose we...
  10. nortelhawk

    MOH not working accross the network

    Hi, We have voice network consists of mesh of interconnected passport 7480 nodes and Nortel 61C PABXs are connected to each of the passports. Now problem is i have connected a MOH to one 61C....if the extentions with in this 61C are put on hold we can hear music but suppose we are calling...
  11. nortelhawk

    ELNK not coming up

    Hi sandyml, well host 3 is actually gateway which i guess we need to add and also that should be the route destination too .hence its done ......if i out the host 3 then in my host table there wont be any gateway .....may be i m wrong so waitin for ur advise regarding shall i do wot u suggested...
  12. nortelhawk

    ELNK not coming up

    Hi john, But my subnet mask is 255.255.254.0......shud i change that to 255.255.255.0 . thanx
  13. nortelhawk

    ELNK not coming up

    Hi, checked all the physical connectivity(they are OK) & ld 117 chg elnk active HSBCVIZAGPRI update dbs but still no use .......situation is same .......... Somebody also told me that use ENL ROUTE x in ld117. i did that but it gives the following error- LNK278 Enable ROUTE: "0.0.0.0"...
  14. nortelhawk

    ELNK not coming up

    Hi, i have one 61C ....i have been trying to put that up on LAN using Transceivers but failed to do so ....Related configurations done by me as follows - >ld 117 OAM000 => prt elnk ACTIVE ETHERNET: "HSBCVIZAGPRI" "136.52.93.12" INACTIVE ETHERNET: "HSBCVIZAGSECON" "136.52.93.13" OK =>...
  15. nortelhawk

    ACD Printer help ?

    try using sdi cards on first slot in CAB 2 which will give u 2or 1 sdi login ports ........check with ur vendor regarding the card info ........it exists and u can have sdi ports from CAB 2 .but u cant use them for backup,software upgrade etc which r sole functionalities of TTY 0 ...........
  16. nortelhawk

    DCH LD 96 And 60

    its analog trunks or ITG trunks ..........i think its ITG trunks as dch(a digitl trunk concept) can never get associated with any analog trunks.........
  17. nortelhawk

    How to monitor utilisation of CPUs & Trunks

    hi friends .......any clues regarding the above problems ..... need them urgently as audit is in next week....... Thanx once again.....
  18. nortelhawk

    How to monitor utilisation of CPUs & Trunks

    Hi, i have 11C,61C & 81C.......now very soon some auditing will be there and i need to extract some info from the switches .... 1) i have to extract the Utilisation info of CPUs (for call processing) and also utilisation info of the trunks.(i have both PRI and analog trunks).... So i need help...
  19. nortelhawk

    Music on hold NOT getting played for particular super loop

    thanx john ........i will try that out and get back ....thanx a lot again.......
  20. nortelhawk

    Music on hold NOT getting played for particular super loop

    hi jjinkins, can u plz elaborate ur soln some more ........ thanx a lot

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