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  1. Morrack

    Sip and Blackberry

    Check out vmobile for blackberry, you can find it in app world. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  2. Morrack

    SCN R8 cannot view/access remote sites

    First time I configured this, I was puzzled about why it wouldn't work for me in spite of setting it up exactly as directed in the manual. If you have the Unit/Broadcast Address (drop down in lower left corner of Select IP Office dialogue box) set to anything other than 255.255.255.255 this...
  3. Morrack

    Dropped calls and the Jitters

    Determine if you have any trouble with site to site internal extension calls. Dial an extension at one of the sites from the central site, and stay on the call for a while. If you experience trouble on that call then the PRI is probably not guilty. You need to ensure that every single network...
  4. Morrack

    R7.0.23 RCF Noise

    Ok is there some known bug here I'm not aware of? Why would it matter if they left it as 0? Unless there are empty trunk ports also set at 0 of course. But as long as all the active lines are the same line group I wouldn't expect 0 or 1 to make a difference...? Peter Sherwood Morrack...
  5. Morrack

    Paging with Viking PA-30

    do you have a second combo card on that system? If both stop working at the same time I would also be mildly suspicious of the combo card. Also, I'm sure you've done this but make sure you double check and test your cabling from the IPO to the viking module (both ringer and paging...
  6. Morrack

    Upgrade 500v2 from R6 to R8

    Just for giggles try it on a laptop (different one than you've been using if possible) on the same LAN segment as the IPO. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  7. Morrack

    R8 and Virtual Licenses

    brainey1 it appears to have worked out ok for me on one unit I have that was still in the entitlement window. amriddle01, excellent, you must be breathing easier now :) Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  8. Morrack

    R8 and Virtual Licenses

    assist24, I've been trying to sort all this out the last few days also. If I've understood all correctly (not a guaranteed thing mind you) then yes the problem is that you didn't make a phone call before upgrading to R8.0.18. The 90 day entitlement period doesn't commence until you make an...
  9. Morrack

    DTMF misinterpreted by VMPro

    Weird. Reinstalled VMPro the other day to no effect. Provisioned another machine with VMPro, told the IPO to use that instead and now it's working fine...? Any guesses on what might have gone wrong on the first PC? I'd like to get them running back on that machine again. If I have to I'll...
  10. Morrack

    DTMF misinterpreted by VMPro

    Negligible. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  11. Morrack

    DTMF misinterpreted by VMPro

    RATS. This wasn't the issue (this time anyway). I removed VMPro, rebooted, VNC'd in and reinstalled VMPro, rebuilt the callflows and got the exact same thing. Any other ideas? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  12. Morrack

    DTMF misinterpreted by VMPro

    Ok, thanks. To your knowledge is VNC or similiar ok? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  13. Morrack

    DTMF misinterpreted by VMPro

    FYI, the VMPro is running on an XP Pro SP3 machine. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  14. Morrack

    DTMF misinterpreted by VMPro

    What? I use remote desktop to manage this system almost exclusively. This can cause problems? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  15. Morrack

    DTMF misinterpreted by VMPro

    Same problem happens when dialing through the AA internally. Setup a short code to go the AA, dialed from an internal phone, dialed an extension, system read a single digit press as two of the same digit. Tried rebooting the IPO and the VMPro machine. Anyone have any other thoughts? Peter...
  16. Morrack

    DTMF misinterpreted by VMPro

    Hey all, IP500v2 running 6.1.5, VMPro 6.1.16. Ran fine for months, all of a sudden the AA can't interpret touch tones correctly. Every single incoming caller is either routed to the wrong extension or disconnected because the system thinks they dialed a non-existent extension. Watching in...
  17. Morrack

    IPO SOE PRI card install

    I've used SIP trunks on an SOE, works fine. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  18. Morrack

    support.avaya.com

    I'm sure I'll get used to it but I too preferred the old version. Much easier to get straight to the IPO section before. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com
  19. Morrack

    IP OFFICE SMALL BIZ EDITION

    This can easily be done with user variables and shortcodes, assuming you have VMPro. In your main AA callflow, simply test the state of your user variables and play the appropriate greeting. The same thing can be done on a user by user basis for modifying what happens when someone hits and...
  20. Morrack

    4400 Magix sets on 412?

    Also, Magix phones have LED's that you can see from a distance, the newer phones you have to be right on top of them to see what is going on." True - but if you do a lot of remote support (I do basically nothing but) then it is incredibly convenient to have those paperless labels. No more...

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