4400 Magix sets on 412?

[haironfire]

Considering replacing Magix with 412. System has 1-T1, 150- 4400 series sets (mostly 4406D) Have any of you guys had any experience with this one? Would you do it again?
Or were there major pitfalls for you or the end-user?
Thanks for any and all comments!
Belinda

 

[kwing112000]

I have a lot of sites with 44xx phones. Keep in mind 4424LD's dont work and i think that the 4400's dont work either. they work well on all the sites we have them on. The IPO was designed to use them as an upgrade path out of Magix

 

[haironfire]

Forgot all about up-grade path. I have a few sites with a couple of 4400 series sets which work great- just not this many. Thanks again.
B

 

[ThePhoneMn]

Magix to IPOffice is a good choice, your users should transition easily and YOU will be very happy with the programming interface over the Magix WinSPM disaster.

Speaking of upgrades, the newer IP Office phones (ie: 5400/2400 series)occasionaly require bin file upgrades. I have not seen any major improvements with this upgrade, but I have had issues with phones trying to update... from one phone locking up an entire expansion module, to bin files not loading and the phones show "please wait" indefinitely. I would use 44xx phones over the others, but would suggest 4412's.

Also, Magix phones have LED's that you can see from a distance, the newer phones you have to be right on top of them to see what is going on.

 

[Morrack]

Also, Magix phones have LED's that you can see from a distance, the newer phones you have to be right on top of them to see what is going on."

True - but if you do a lot of remote support (I do basically nothing but) then it is incredibly convenient to have those paperless labels. No more emailing new labels every time you change a button, or calling the receptionist and getting them to change a label with their pen...

It would be nice if they came out with a line that was a compromise - lots of physical buttons and LED's like the 4400 series and paperless lables to boot... ah a guy can dream!



Peter Sherwood
Morrack Consulting
Affordable World Class Off-site Backup!

http://www.morrack.com

 

[amriddle01]

I know, a little LED next to the buttons on a 5410/20 would be great and solve lot's of whining from customers. Anyway I'm getting cold...I'd better go throw another One X QE on the fire!! lol

ACS - IP Office Implement

 

[tlpeter]

The 16xx series do have leds next to the buttons
And they will be supported on the ipoffice from 4.2


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Escorthosis]

@tlpeter: Those 16xx series phones don't have paperless labels (doing it from my memory) so Morrack can keep on dreaming.

 

[Bas1234]

Escorthosis is right the 1616 is not paperless

http://www.voip-info.de/img/content/PIC_ID4177_1.jpg

These are the supported 44xx Phones and modules....

North America and CALA IP Office and Magix terminals:



Supported with IP Office Release 1.0 and higher
The 4406 supports the following features:
• 6 Programmable call appearance/feature keys with twin lamps.
• 8 Fixed Feature Keys: Speaker, Mute, Hold, Volume Up & Down, Conference, Transfer, Redial.
• 2 x 16 Character Display.
• Message waiting indicator.
• Two-way handsfree speaker phone.
• Hearing aid compatible.
• Optional wall mounting/desk stand.
• Connects to an IP Office DS (Digital Station) port.
Note: that this telephone does not support integrated directory access on the IP Office.
This phone does not support personalized ringing.
This phone is not supported on the IP Office 500 DS8 Extension Card. For the IP Office 500 it will work on an external Digital Station Expansion Module.
____________________________________________________

Supported with IP Office Release 1.0 and higher
The 4412 supports all of the features of the 4406 with the following differences:
• 12 Programmable call appearance/feature keys with twin lamps.
• 12 Programmable feature keys without lamps (not suitable for call appearance features).
• 4 Display Navigation Keys, right of the display: Menu, Previous (<), Next (>), & Exit.
• 4 Display Soft Keys below the Display.
• 8 Fixed Feature Keys: Speaker, Mute, Conference, Transfer, Redial, Hold, Volume Up/Down.
• DSS port to support 2 DSS4450 adjuncts; Auxiliary power required.
• 2x24 Character Display.
• Two-way handsfree speaker phone.
• Optional wall mounting/desk stand.
• Connects to an IP Office DS (Digital Station) port.
Note: A maximum of twenty-seven 4412D telephones are supported on the DS30 (version 2) expansion module at PCS level 5. Earlier DS30 expansion modules will only support sixteen of these telephones.
This phone does not support personalized ringing.
This phone is not supported on the IP Office 500 DS8 Extension Card. For the IP Office 500 it will work on an external Digital Station Expansion Module.
____________________________________________________

Supported with IP Office Release 1.0 and higher
The 4424D supports all of the features of the 4406 with the following differences:
• 24 Programmable call appearance/feature keys with twin lamps.
• 8 Fixed Feature Keys: Speaker, Mute, Conference, Transfer, Redial, Hold, Volume Up & Down.
• 4 Display Soft Keys below the Display.
• 4 Display Navigation Keys, right of the display: Menu, Previous (<), Next (>), & Exit.
• DSS port to support 2 DSS4450 adjuncts. Auxiliary power required.
• 2 x 24 character display.
• Connects to an IP Office DS (Digital Station) port.
Note: A maximum of twenty-four 4424D telephones are supported on the DS30 (version 2) expansion module at PCS level 5. Earlier DS30 expansion modules will only support sixteen of these telephones.
This phone does not support personalized ringing.
This phone is not supported on the IP Office 500 DS8 Extension Card. For the IP Office 500 it will work on an external Digital Station Expansion Module.
________________________________________________________

Supported with IP Office Release 1.0 and higher
The DSS4450 works in association with the 4412D+ and 4424D+ telephones, each of which can support up to two DSS4450 adjuncts.

Each DSS4450 provides an additional 60 programmable keys with single red lamps except for the bottom two rows that have green lamps. The DSS4450 requires an auxiliary Avaya power supply unit and must be used with the cables supplied.

IP Office supports a maximum two 4450 units on each Digital Station expansion module, including the 406 V2 control unit.

This phone DSS Adjunct is not supported on the IP Office 500 DS8 Extension Card. For the IP Office 500 it will work on an external Digital Station Expansion Module.



Greetzzz....Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[crumthwacket]

Belinda:

We've done it a few times and it's fine. There are some differences, but not enough to get too worked up about. The previous posts have highlighted the caveats. The biggest caveat, however, would be the future of the 4400 sets - let's just say they're "on the back nine." I personally thought the 4400 sets were kind of nasty anyway. I know 150 sets is a good-sized investment by the customer, but they may be throwing good money after bad. And another thing: what's the future of the 412? You may want to sharpen your sales skills and move the customer to all new equipment.

 

[TouchToneTommy]

One thing to keep in mind, the IP500 does NOT support 44xx sets on the base unit, only on DS expansion modules.

 

[tlpeter]

@tlpeter: Those 16xx series phones don't have paperless labels (doing it from my memory) so Morrack can keep on dreaming.

I know,i realy do not understand avaya in this
Why not using the 96xx serie
First there are paperless buttons wich is great and easy maintaining
And then introducing phones with paperlabels
It is like going back ten years in time
But it has leds


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[haironfire]

Many thanks to all of you!