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I'm attempting to embed an HTML document which contains images into an e-mail but when I do this the images disappear and are replaced by blank boxes with a red cross in the top left had corner of the image box. How can I get the images to appear in this document when it's embedded in e-mail ...

Thanks so much. I will try this. I hope changing this will not degrade the performance of my PC because I know P4 PCs require hyperthreading. Patricia Ansin Director The Callista Group Development Centre Auckland, New Zealand

I have recently upgraded to Version 12 and I notice when I load graphics that half the image is black. When I shut WP12 down and re-open the document and try again sometimes the image is inserted correctly and sometimes it comes in again half black. I can go around in this loop multiple times...

Which files extensions can't you open ? If they're .dat files these are usually signatures which have been attached to incoming mail. If they're .vcf files they will be the digital business cards which can be added to e-mail messages to positively identify the sender. You can't open either...

Do you have your message format in Outlook 2000 also set to Plain Text to send mail and attachments ? If you don't and this is set to Rich Text, the person at the other end with only Outlook Express won't be able to see the attachments you send. Message formats in Outlook 2000 must be set to...

Try this : Click File Click Document Select Current Document Style Click Tools Click Quick Correct Make sure "Replace words as you type" is checked Click OK Check the "Use as default" checkbox in the bottom right of this window Click OK This procedure should set all of the...

If you use your ISP's Global Access service you get direct access into your own mailbox without having to set up a Hotmail account and going through all the other drama to achieve this. Global Access services are quick, easy and painless to set up and use and they work incredibly well and...

Sounds like whoever is sending you attachments has the full version of Outlook and is using Rich Text to format the mail and if this is the case you won't receive the attachment in Outlook Express. Get them to re-send the mail using HTML or Plain Text and you'll receive the attachment. Best...

Usually your own ISP will have a Global Access service which you can sign up for. It involves downloading some software and then you can dial in to your mail from almost any country. They usually charge a small fee for this but it's well worth taking up. Our staff uses it globally when...

Hi Brad : This is how I do it : 1. Right click on your Inbox. 2. Click the New Folder option. 3. In the Name field enter the name of the folder e.g. MailA 4. Click OK. The folder will be placed as a sub-folder of the Inbox folder. 5. Click Inbox. 6. Click Organise. 7. Click Rules...

What's happening is that as soon as you start Outlook you have your delivery instructions set to send immediately and so the message and attachment start spooling ie. loading. Because it's such a huge file you won't be able to delete this while this is happening. What you need to do is kill...

Sorry Snooky. Got the wrong end of the stick. Can't you just delete these from Tools>Accounts and just remove the ones you don't want or are obsolete or am I in a completely different pew from you :-D Best, Pat

Hi Snooky : I assume you mean e-mail addresses in your Address Book. 1. Click Tools 2. Click Address Book 3. Highlight the entries you want to delete 4. Click Delete 5. At the message "Are you sure you want to permanently delete the selected item (s), click Yes Best regards, Patricia Ansin

Hi Brad : I do this by creating the folders I want and then I use the Rules option to indicate which folders I want the mail directed to when it arrives. This way it is auto-sorted as it arrives. I have about five folders attached to my Inbox and as the mail arrives the Rules govern where it...

I may have misunderstood so if I'm wrong just disregard this ! The way to make a full page graphic stay on the correct page and have the text "jump" over it to the next page so that nothing gets messed up doesn't require complicated macros. Insert the graphic on the page you want it...

This depends on whether the recipient has the full version of Outlook or if they have Outlook Express or another mail application. If you attach your electronic signature to a mail and send it to someone with just Express, it will be received as a winmail.dat file and will not be displayed as...

Hi Kenny : You can edit a footnote by selecting Footnote/Endnote from the Insert menu and then select Options and Advanced. Select the In Note option and you can change the size of the font and the font itself. Hope this helps. Best regards, Pat Ansin

This is a memory problem especially if you're using Excel and Outlook and any other MS products like Word which suck out a lot of memory and then not release it when you've finished. The only way to fix this is to leave Excel running (even if you've finished with it). Apparently it's the...

If you send a message from Outlook in Rich Text with attachments to someone with Outlook Express and not the full version of Outlook, the attachments will not be received. If you change your mail format to HTML or Plain Text and attach whatever you want, the attachments will be received...

The winmail.dat files could be signatures or electronic business cards you've added to your outgoing mail. Don't know about missing mails though. This happens to me too and I don't know why. Pat A.