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  1. tenbaseg

    S8700 - should these servers be restarted routinely?

    I just had an issue with the handshake for the inads modem on my S8710's. Avaya said my server hasn't been rebooted in 270+ days and needs to be done. They said it isn't documented anywhere that they need to be done at a certain interval but this will clear the issue. I rebooted the...
  2. tenbaseg

    Extension must be removed from Intra-switch CDR

    The station is administered in your intra-switch directory. You have to remove the station from there before it can be completely removed. Ch intra XXXX (<--extension number) should do it. Sometimes you have to do "ch intra" and the station before the one you want to remove. For example...
  3. tenbaseg

    How can I find the extra call?

    FWIW, we write all our vectors to end the time of day at the last minute of the hour (ex: 11:59). Depending on how you write the vector steps, you may actually be open during that first minute of the hour.
  4. tenbaseg

    Meet-Me Conference

    You can status a meet-me VDN to see the connected ports. Once you have the ports, you can "list station port xxxxxx" to see the extensions connected.
  5. tenbaseg

    Val Manager

    This should work: Update your listipinterface file to look like this C:\Program Files\Avaya\Voice Announcement Manager\ossidoc\) clist ip-interface 6610ff00 ON 1 6602ff00 Type 6 6603ff00 Slot 5 7002ff00 Slot 5 6604ff00 Code 6 6605ff00 Sfx 1 7005ff00 Node Name 15 t
  6. tenbaseg

    Installing different versions of CMS

    I just went through this last week. When you attempt to install V12, you'll get a prompt to uninstall V11. Decline to have it unintall/update the files and it'll install V12 by itself. I found that after V12 was installed, V11 no longer worked. To correct that, there is a copy of V9 & V11 on...
  7. tenbaseg

    Telecommuter Issue

    If I dial my PBX and come in on the DID trunk , follow a prompt to dial my extension, my call will telecommute to my remote coverage extension with no problem. Same situation, but come in via. toll free number, the call fails and I get a message from the local carrier that the call can't be...
  8. tenbaseg

    creating skills

    'add hunt-group x' or 'add hunt-group next'
  9. tenbaseg

    &quot;List VDN&quot; command (&quot;Name&quot; only equals 22 characters)

    I believe this is a known issue with the R11 load and may get fixed in a superpatch. The Avaya site has a listing of all the known issues with R11.
  10. tenbaseg

    Callmaster IV

    &quot;earnshaw (TechnicalUser) Dec 29, 2003 whats your email address I'll send you an excel doc cheers Jason&quot; Thanks Jason, you can send it to ogio_1@yahoo.com
  11. tenbaseg

    Callmaster IV

    Does anyone have a good method of printing callmaster IV template sheets? If so, does anyone have an excel (.xls) that can be shared? I need to make about 100 of them and ASA isn't any help. Thanks in advance.

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