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Media, Just making sure I understand what you're saying...you're looking to pull up an Invoice and then apply it to a Cash Receipt? If so, that will not work. You have to start with the Cash Receipt - once you pull up a Cash Receipt, you can apply it to an Invoice. If that's not what you meant...

My 2 cents are that the SQL server should be rebooted regularly (no less than once a month). Long gone are the days of leaving a server running for 300 days. :-) Victoria Yudin Dynamics GP MVP 2005 - 2014 Use Crystal Reports and SSRS with GP: http://www.GPReportsViewer.com/GP-Reports-Viewer...

Since more than one application seems to be impacted, I would definitely start by looking at the server. Perhaps this can help: https://community.dynamics.com/gp/b/encoreblogdynamicsgp/archive/2014/03/13/optimizing-and-maintaining-performance-for-microsoft-dynamics-gp.aspx Victoria Yudin...

This is one of the things I really dislike about the GP out-of-the-box statements. I personally think this should be shown as only one line for the invoice with the difference ($581) remaining (and maybe the original amount, $1743, in a separate column). I admit, I am biased, because we have a...

Thanks. So it looks like this payment partially paid an invoice for 1,743.00. Does this invoice also show up on the statement? If not, then something is definitely wrong, as the invoice does not show as fully paid yet. If so, then the net of the invoice less the payment should hopefully be...

Borvik, For my last question, what I meant was: on the Receivables Transaction Inquiry - Customer window, click on the invoice to highlight it, then click on Amount Remaining. Can you post a screenshot of the window that comes up? Victoria Yudin Dynamics GP MVP 2005 - 2014 Use Crystal Reports...

Borvik, A few questions that may help troubleshoot this: Have you tried running a Reconcile on the customer's outstanding transactions to see if that makes any difference? Do you have a custom/modified statement report? If you drill down on the Amount Remaining for the invoice, does it...

Are you using the out-of-the-box Dynamics GP Intercompany module? If so, then there is no way to set these up to post all the way through automatically in both companies. The company you're entering the transaction in (A) will be able to post all the way through automatically, but the other...

Sorry, So on the Fixed Assets Financial Detail Inquiry window the Batch Number field is blank? That would mean the GL Posting routine was not run, or not run for the right period. Victoria Yudin Dynamics GP MVP 2005 - 2013 Use Crystal Reports and SSRS with GP...

I agree with MBresnan, I have re-read the question a few times and I do not understand what the user is asking. I think there is terminology being used that is specific to your GP setup that cannot be answered generically. You may need to have your user work with your GP Partner on this, so they...

What you're describing sounds like the batch was deleted from the General Ledger after the Fixed Assets GL Posting routine was ran and before the batch was posted in the GL. :-( Unless it is still sitting there in the GL unposted? Did you check for that and that's what you mean by 'it's not an...

Colin, The 64-bit should not be as much of an issue as the Windows version. I have GP 9.0 installed on a client's Windows 2008 R2 64-bit Terminal Server with no issues. Victoria Yudin Dynamics GP MVP 2005 - 2013 Use Crystal Reports and SSRS with GP...

Sorry for not responding sooner, I have been out sick this past week. I agree with MBresnan, most companies go with the short year (as I mentioned above). There may be some reporting issues, depending on your reporting needs, however, I think they can be overcome and I have not seen this be a...

Thanks for your kind words! Unfortunately, I do not know the logic used to determine these. I also suspect it may differ by GP version, but have no concrete proof of that. There are 2 ways I can think of to answer this more definitively: 1. Open a support incident with GP Support. They should...

Typically, you would not go back. You would start with the first year your taxes are being done as a calendar year. If you do actually have to go back, the idea is really the same, just a bit more work. So, let's say you want to start with 2013. You have 2 choices: 1. Have a short year for...

You can see this in SmartList. Under the Financial | Account Transactions there are columns available to add for Last User and User Who Posted. Victoria Yudin Dynamics GP MVP 2005 - 2013 Use Crystal Reports and SSRS with GP: http://www.GPReportsViewer.com/GP-Reports-Viewer blog...

Barry, It sounds like you are looking for the Receivables Historical Aged Trial Balance (HATB). Navigate to Reports | Sales | Trial Balance and select Historical Aged Trial Balance from the drop down at the top left. Click New at the bottom left, then fill in the options you want. If you click...

I believe the emailing in GP 2010 uses PDF creators that do not require a full version of Acrobat. However, not everything can be emailed that way, so it would really depend on what your specific needs are. Also, in GP 2013 you can choose the printer at the time of printing, you don't have to...

In my experience, the versions right before and after what is listed are typically fine. So, for example, for GP 2010, Acrobat 8 and 9 are on the official list, but I am using Acrobat X with it without any issues. That said, unless you can test it yourself or find someone with the exact...

This forum is for Dynamics GP (formerly Great Plains) only. Here is a link to a NAV forum: https://community.dynamics.com/nav/f/34.aspx Victoria Yudin Dynamics GP MVP 2005 - 2013 Use Crystal Reports and SSRS with GP: http://www.GPReportsViewer.com/gpreports.html blog: http://victoriayudin.com