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Just curious, did you try regenerating the encryption key a couple of times?

Do you currently use any type of software to push apps to desktops? You can use software such as SMS to push out the install to a desktop.

The reset button does not wipe data from the Blackberry. It is more like a ctrl alt delete. It just resets the Blackberry but all of the data will still be there. Using App loader like described will wipe all of the data from the device. Entering the password incorrectly 10 times will wipe...

Do you have the apps you want to load in the blackberry folder on your pc?

Maybe try Blackberry support or your carrier support. If you have T-Support with Blackberry you can email them and ask or call with your t-support number. The email address is help@blackberry.net. Just put your T-support number in the subject line.

It is called programmer.exe. Should be on the BES CD.

Redirector only works with Exchange not Domino. So if you are a Domino/Notes shop this won't work. If vodafone offers Blackberry Web Client they should be able to tell you how to access and sign up on an account with them. Then you can access your mail via pop3 if it is enabled on your mail...

There is a Blackberry Enterprise Server (BES) Simulator that needs to be running on the same machine as the Blackberry simulator for it to work. Then if you run MDS as well you will be able to view most websites as long as the computer has internet access.

Do you have the simulator BES running?

6710 - Not colour. Larger screen. Web browsing experience isn't as nice. Serial. If you want to add things to the device such as card scanners etc then you need the serial connection. 7210/7230 - Colour, better web browsing experience. USB. Do your users need tri-band? If so the 7230...

If you are not using a BES then the vendor will not be able to help. Only the BES admin will be able to do this for you.

Wireless reconcile doesn't work with desktop redirector. You need to install a Blackberry Enterprise Server.

You shouldn't need a policy. You need 3.6 Desktop Manager. Try uninstalling 3.5 and if you are comfortable do a quick scan of the registry for any research in motion entries to be removed. Then install the 3.6 Desktop Manager software. Once you have upgraded DM to 3.6 and then go into...

1.6 is not the code level it is a platform number. Go into options, applications then select modules. This will show you the version of Handheld code you have. Then go to ATT's website to verify you have the latest code release or to get the latest code. Please see my FAQ posted to this...

Where did you get your Blackberry? What model is it?

There is Blackberry Web Client that allows users to access POP accounts. Who is the carrier? I think there are also third parties that provide internet addresses etc.

You can setup desktop redirector on the users PC. But then they will need to keep that machine up and running 24/7 in order to get their mail. Doesn't work so well for users with Laptops. Also you still need an Exchange Server running.

Probably too late for this series as I see it ends the 13th, but this link will give you an idea of the topics they cover... http://blackberry.net/news/events/seminar_series.shtml?DCPID=hrconnectwithexperts The one they have in the Spring offers more.

It DOES work with the T-Mobile devices but you need the right software installed on the Handhelds, desktop and Server. Do you have 3.6 or 3.7 running on the Blackberry depending on the model and 3.6 for desktop manager?