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I was called out to work on a Legend 3.0 I think. Had the external voice mail and no flashcard in processor.. Problem it lost all memory, everything back to default. I got the system reprogramed without any problems. The customer reported no power outage and system is on a UPS. Is there a...

I would like to see dedicated Intercom Voice, Intercom Ring buttons like the older Merlin II. The ability to change ring time (co lines) before Voice Mail answers to more than 6 rings.

Thought this might possibly help isolate the 7.0 port failures. I've been getting my 7.0 cards from a supplier with a Country Code other than CO1 (USA). Fea 59 shows 91E. Looks like Gray Market?? I just got a 7.0 card in from an Avaya partner...ALL ports work. Just wondering if it's the 91E...

I would like to see more on this 7.0 PROBLEM.. I'm on my 5th card to get one that will last for more than a week Card 1 12& 13 bad Card 2 17 bad Card 3 12& 13 bad Card 4 powered up for 2 days Card 5 Station 10 noisy These systems are in a air conditioned room with plenty of...

For what it's worth, I've been on both sides of this issue. I worked for 33 years with a major company as a Union employee where they supplied all the tools and equipment. After I left the company and started a small interconnect and had to hire employees, I supplied a vehicle, for safety and...

I am interested in re-visiting this thread that started Nov 5 th. ACS 7.0 failures. I am on my third replacement card on a new install and was wondering where the interest in this problem has progressed. I'm sure the problem, if any hasent simpley gone away. I have 3 new installs before the...

I went by my customer with the bad ports on the 7.0 and tried a RJ-45 plug....This is not the problem. When I first plug in the line cord the backlite comes on for about 5 seconds, then re-cycles...On and off. Monitoring the data pair everything sounds like all the other ports. Anyone know...

Now, this has really caught my attention. Useing the butt set I get dial tone on my first pair, and hear data on the second pair. Compared it with other working ports and hear no difference. I have noticed the RJ-11 plugs are very hard to insert. I'm 80 miles from the system with bad port 3 &...

I'm thankful we have this site to vent frustrations, and learn from others. Also that I've got such good and loyal customers that trust me. Happy holidays to all.

This is what bothers me. I had this system set up in the office for a week. Tested it every day for problems. Looked like everything was a go. It wasent until I cut out their Merlin 2 system and started adding the 7.0 system into service. When I first connected ext 12 & 13 they worked. I first...

Just finished an install on a 7.0. Worst thing was it was over the Holiday.....and of couse, if it can go wrong... The owner of the company and his wife are ext 12 & 13. Can you guess which ports failed on the 7.0 Yep...their stations. Was able to get dialtone on butt set of first pair..I did...

I just got my first 7.0 in this week. Did some basic programming, Set up pool lines and names. The next morning when I came in the processor had a red alarm. Funny thing the time and date were still correct but the pool lines and names were gone. Reset system and re-programmed. Ever since...

Is there a headset adaptor for the Partner System, which allows the attendant to answer calls without lifting handset.

Only a thought....... You did tell the system you added new lines... either with #104 number of lines, or #301, Line assignment? Sometimes it's the little things that get us.

Brian, is this right? to use a T1 Module the card has to be a R6.04...? Most I've read just stated it has to be a 6.0. Mind you, I don't know??? Do you suppose Avaya.com will confirm this. I've been up-grading customers to R6 for this purpose. (future) My most recent cards are all R6.0.03...

On messaging, after 777, will ask for mailbox, enter "0" and password, default 1234. Mailbox are 01, 02, 03, 04 follow instructions..

I have a customer with a Partner ACS 3.0. Since you have to toggle between Name and Number, They don't like this. (3 lines, 7 phones) What systems are available that will show both at the same time?

I have a 4 port/20 mailbox expansion card here at my office with a Comcode 107-884-363. I've tried looking this up on Avaya's site, but dont seem to be able to search by Comcode. How do I determine which VS mail this is for?

For the power problem do a "test enviroment" see if it fails test 5, could be you forgot to turn back on the charger for the holdover battery after up-grade. Also what are you useing the bridged apperance for with page? as you mentioned, could be part of the problem.

If these are MLX sets, the most likely cause is the membrain in the set. Their easy to change out and should fix the problem. look at Refurbsupplies.com. This is quiet commom, sets works for a while the goes too sleep. Un-plug the set for a while, plug it back in and it works. Changed out one...