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I would look at wiring, possibly AMP cable is pulled off just a tad. also there should be no user id used on either side for that port. Reboot all, and try again.

settings are on the gateway under config > port > default make compression g711 (big bandwidth)

Hi ! I am installing internet access for a medical billing office. What HIPPA requirements do I need to worry about? Thanks ~!

Hi ! I use VOIP daily, with MCK EXTenders, Cablemodem, DSL, through the internet. The best bang for your router dollar is the Linksys/Cisco BEFSR81. This 8 port router does a good job at prioritizing by port, ip address, etc.....I put my own business calls on it...

Hi ! I don't know of any books, in general VOIP requires low latency transmission, voip is small packets, but need quick delivery. Opposing VOIP is internet, large packets, and can be slow....The routers need to be programmed to send the voip packets prioritized over data. That's it. If you do...

folks - thanks! It worked. I specialize in MCK equipment, Norstars are a minor, and I am still learning them. Thanks a bunch !

I have a couple of older Norstar systems, a 3 x 8, and a 6 x 16. They work, however, the time and date re-sets to jan 1. every time they are powered up. There doesn't seem to be any way to change the time & date in programming......Anyone have any clues, besides the forklift upgrade ? Thanks !

I resolved my own issue. In 4 different levels within EXchange site administrator, I added the exchange service back in as an account.......That did it. Thanks !

Hi Greg - I have been able to add accounts, with this email server, as a workstation in the past....The PDC does NOT have a menu item for exchange. I created an NT account for the user, and tried to have exchange "use that NT account", but got the same error message: " An error occurred...

Hi Greg! Using exchange administrator to create the email addresses....It's exchange 5.0, running on NT server workstation, in a domain.

I was allowed to delete old mailboxes, but it says I don't have rights/permissions to add new mailboxes. I am signed in as administrator...I enter the first / last name, then it gives me the message (when I clock on OK) Any Ideas out there ? Thanks !

Hi ! The MCKs will work just fine. You can buy re-furb mck units from www.rickenbackercommunications.com...

wireless can cause delay. VOIP requires low latency. Is your wireless device a router or bridge ? Huge difference in the answer to that question, as far as VOIP is concerned. How many users, what compression ? Any PC / what kind of traffic besides voice is there ? tom@rickenbackercommunications.com

you can do VOIP with the units I sell. My units connect to a corporate PBX. So, you'd get dial tone from the PBX; dial wherever you want......tom@rickenbackercommunications.com

Hi ! Few things to check with an IP install: 1) have all u nits on latest firmware, for 8/12 port units, this is most likely v213r5 sw. (free on MCK Site) 2) next, you should have at least 50 MS in for Jitter delay (setting on the PBXgateway side under config>port>default>voice), for a managed...

you can use MCK devices to convert the signal at the phone location from digital to analog. tom@rickenbackercommunications.com

Hi Folks - Help needed ! Panic mode. I am trying to install a vpn into an NT server. I downloaded the ipsec file needed, msl2tp.exe, and when i try to install this on the PDC, I get: "d:(path) is not a valid windows NT application. Help ! Any ideas ?

It might be easier to use MCK units to tie them together. Everything (all 3 sites) could work off the PBX at one site. It might also be cheaper.

Hi Joe - www.rickenbackercommunications.com does have in stock re-furbished MCK equipment. I spoke with them today, they have 8 and 12 port pairs Lucent, and some Nortel.

Joe - try www.rickenbackercommunications.com They are a certified service provider for MCK.