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Allright, let's assume that I actually did print out a list, and found where 7101 was being used, what would I do then... Wouldn't I then just renumber 7101 to something else so I could reuse that number? I am getting a regular busy signal when I dial 7101, so yes, I'm assuming it is being...

Back to my original question though: Is there a way to "delete" or "clear" the numbering on a port that will revert it back to the original setup space number? Or do I just have to renumber things back into place?

I should have the right "adaptor" for hooking up to a computer considering that my call accounting is working, right? ...just move the adaptor to the other port?

Where can I get a copy of WINSPM? I am currently using a call accounting program out of the one serial port on the Merlin, can I just move the cable to the other serial port for WINSPM connection? (Both serial ports obviously looks like a Cat5 end.)

How to a reprogram an extension back to its original setup space number? I've tried renumbering, but the phone system acts like the number is in use and won't let me "renumber" it back. Note: I am trying to renumber the second port in my system back to 7101 (it is currently extension 293). I am...

Ok, this is weird, but after I fiddled with the in-line power adapter a bit, I tried hooking up the DSS without the in-line power, and it worked. I verified this by unplugging and plugging it a few times, and it came up every time. I thought I had tried that before with no luck. Anyway...

Thanks for all the help guys! Of course, I haven't downloaded the manuals or documentation yet, but I successfully added the operator position after-hours on Friday night. I was a little scared about pressing "Store All", but after the restart, the extension was working as a DLC as I had hoped...

Oh, yeah, my bad, it's not in an 016 card, it's a 408 GS/LS-MLX card. Sorry, I guess I misspoke. I know it's in the right card and port, it was just the programming I am concerned with. Thanks for the replies though guys. I will check out the Avaya website, but thanks for confirming that I was...

I am running a Merlin Legend R7.x and I would like to add another DLC Operator position. I already have 3 DLC's and would like to add a 4th one that is identical to the others. I have plugged the 20L phone into one of the "hot" ports on an 016 card in the phone system, and hooked the DSS up to...

So, anyone know any analog tones that will signify a flash? Or is that impossible?

Ok, so I got it to work with an anolog phone plugged into the "phone" jack on the modem on my PC. It's hokey because I have to pick up the receiver on the analog phone at just the right time (which is inevitable even using the digital phone I'm sure), but it does work if you press the "dial"...

I don't have any clue where to start. I would like to use a PC-based auto dial feature with my Merlin Legend system, and I understand this can be done using an analog port and a modem in my PC. I currently hold a copy of "View Call Plus" software that is intended to work on my PC for auto...

So tdaugirdas, you are saying that the PHYSICAL port location must stay in the same place, so if I already have some salesman physically plugged into one of those "special 4th" ports, I will have to physically move his wire to another port on the card to free up that physical location to be used...

Oh, I thought I would add...I THINK I am using the standard DLC type operator setup. (QCC does NOT allow for movable buttons, right?) I don't even know what those DLC and QCC acronyms mean, but... I can configure my buttons how ever I please (so as to have a movable for each incoming copper...

Thanks tdaugurdas. I have confirmed that I can add a few more phones just as you stated. However, I would like to add that I have been told that the operator phones can only be added to my system on every other 4th port of my mlx cards. They cannot just be plugged into any old port. For some...

I guess I am refering to the software limits of the system to support "operator style" phones. I thought I was told in the past there was a limit as low as 3, 4, 5, or 6, or somewhere around that. Maybe I am just dreaming, but I thought there may have been a limit.

Just wondering how many receptionist phones (MLX-20L with DSS) I can add to my Merlin Legend R7.1 system. Is there a maximum number?

I did what I mentioned above and I THINK it fixed the problem. Thanks merlinman. If it turns out it's still broken, I will be messaging back. THANKS AGAIN!

Like this? (I don't want to screw anything else up.) Extensions > More > Group Calling > GrpCoverage Enter extension number of Group: 770 Enter coverage group number: 30

I was messing around in the Sys Pgm -> Extensions -> Group Cover and maybe the Sys Pgm -> Extensions -> Group Calling areas of the system and broke something. We can no longer DVM (Direct Voice Mail) and when a call comes into a line, it never rings through to voice mail either. It just goes...