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  1. 392

    TTI Unavailable

    Trunk Termination Identifier - or the like - your info is being routed over an ATM circuit that expects ANI data in the header, when it's not found, it's telling you that the trunk identification is unavailable.
  2. 392

    Line issue

    Check your switch identifiers under lines & trunks -> UDP. The value of the identifier provides specific gain qualities for the connection across the P2P. Switch identifiers 1-20 are for switches 200+ miles apart, 21-40 for closer than 200. For more info, consult the Merlin Legend Network...
  3. 392

    Parts for Avaya LX audix system

    Parts for a $10K system can run up to $10K. Refurb parts are generally available at larger refurb houses, Google will return telecom refurbers.....
  4. 392

    Magix System Monitor

    Have you checked the system logs for channel errors? Has the system got automatic maintenance busy enabled? Check the trunks and see if their status is all set to busy: no.
  5. 392

    355A vs. 355AF operator error

    Use a gender changer to convert from the 355A to a 355 AF, then a DB25 to DB9 converter. It's a little clumsy, but it'll work fine. But you still have to hook up to it via ethernet to grab system data.
  6. 392

    Premicell Config

    Number of digits expected is not set, it is timing out under interdigit timer. Set the number or add a pound to the endof the dial string. Your trunk gain is set high, that will amplify any hiss coming from the attached equipment. You'll have to fiddle with values to get the best compromise.
  7. 392

    DISTANCE LIMIT ON COMDIAL DIGITAL PHONES?

    Double your pairs, double your distance (in most cases).
  8. 392

    Enable CTI Feature Sets?

    Mode codes via SMDR?
  9. 392

    upgrade software

    Not to mention that the program only works on W95 or W2K, most of the cards will only program using an early card slot in P3 laptops and that support on the eFlash program is limited. That said, it's their software and Avaya's call that eFlash be their partner; I'm unaware of any alternates..... :-(
  10. 392

    Merlin Magix R1

    Plug in a laptop and it will spew the buffered results of the last 200? entries. You cannot, however, request a specific report, it just dumps out standard SMDR data. For trunk usage, hit up the LEC providing service to the site.
  11. 392

    Issue using speakerphone on intercom calls

    Was the processor defaulted before installation? I'd back it up, default/frigid start it, try station to station from 11 to verify it works and restore translations from the backup. If it works when defaulted but not with translations, translations are corrupt and need to be rebuilt from scratch...
  12. 392

    Disable operator on merlin legend mail.

    Create a mailbox with a COS of 15, which points the call back to auto-attendant #1. Change the operator extension designation under Call Service Operator to that mailbox and any 0 request will go to auto-attendant. You cannot prevent individual subscribers from configuring their own personal...
  13. 392

    .bin Files

    You've got mail!
  14. 392

    Trunk Test calls

    Your test code is for individual trunks only, it won't work on a TAC, since its purpose is to identify a pool of trunks. You can always set up a test trunk group and move members into it one at a time and test then, then move them back.
  15. 392

    .bin Files

    I've got them for several old versions, email me. I don't think I have an R4, though, seems to me there were too many problems with R4 and everyone jumped to R5 as quick as possible.
  16. 392

    Procomm Account Code Insertion Into Dial String

    Yup, that's kind of what I was thinking. I was hoping there was a little known variable tucked away that would output the *58 (easy enough) wait for 7 digits to be manually entered into the dial string (toouugh), then continue dialing the directory entry per standard rules. I figured there might...
  17. 392

    Can someone explain what a CO trunk is for exactly?

    The way I always considered it was a trunk is a talk path between a customer's premise and the central office or another switch. It can take the form of a digital channel, analog dialtone or a hybrid such as a TIE line. But the talkpath is the key. In some corners, a trunk is sub-defined as a...
  18. 392

    Procomm Account Code Insertion Into Dial String

    Our group has just been inflicted with forced account codes on outbound calls. Each call must now be prepended with *58 plus the seven digit work order number being worked on. Because all our dialing directories are built, I need a script or even phone card modified to dial *58, await the...
  19. 392

    Are there standard "known bad" and always deny lists?

    Forgot, this is Definity..... Anguilla +1 264 Antigua and Barbuda +1 268 Bahamas +1 242 Barbados +1 246 Bermuda +1 441 British Virgin Islands +1 284 Cayman Islands +1 345 Dominica +1 767 Dominican Republic +1 829 & 809 Grenada/Carricou +1 473 Jamaica +1 876...
  20. 392

    Are there standard "known bad" and always deny lists?

    http://www.wtng.info/wtng-reg.html will get you to a place where you can research where you may wish to deny routing. Generally speaking, anything 1+ that is outside the US is deniable, along with the standards in table 7 in Magix/Legend you should be okay. Lots of fraud for Caribbean Islands...

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