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thread690-1281378 I have been administering Telecommuting for several years but it is really grown popular in the last year. We are having a few issues surrounding the step where the coverage path brings the call back to office VM. 1. Rel.11 switch. Call just rings on and on because the distant...

I should have titled this Can't take calls on the Host line. Sorry SirRono

I have a customer who informed me late into a migration Friday that they have unusual requirements on their phone set. This is what she required: Phone Set is assigned to Receptionist Ext. #1. Bridged to her line is the Main line Ext. #2 Also bridged is the Director Ext. #3. Also Bridged is the...

How do I set-up IP trunks between sites. A vendor talked to me about it at the Avaya Conference last week in San Diego. Said I needed to set-up H.323 trunks at both site and access the network through CLAN. I can't find anything in adding a trunk group that refers to H.323. I think there is more...

TykeUK, perfect, of course. Thanks, Ron SirRono

We have an S8400 PBX and Intuity LX voicemail. We just moved to a new building and now some of the users do not get a light when voicemail is left. SirRono

Currently I have a TN464GP and a TN2313AP in my G3si. There are two PRIs connected and running as one trunk group. I want to remove the TN464GP DS1 card and replace it with another TN2313AP. I have never done this before and need procedures. Would someone please forward the procedures to me...

The Directory used in my Auto Attendant for callers to type in the last name of a user is not working. It just cuts you off. This worked before the upgrade to 2.0 but now it doesn't. Would someone tell me how to fix this? Thanks, Ron SirRono

This is what I am working at now. There is a large amount of stations on the switch that need to be x'ed out and I am working on it slowly but surely. I just wanted to be sure I hadn't missed something. Thanks, Ron SirRono

I have taken another look at the old Prologix I inherited last year. I was able to get into the system using a laptop and ASA but one thing I can't seem to manage is cleaning up the configuration. Although most of the cards have been removed and the two attached carriers have also been removed...

I suppose I need the craft password to busy out the card, right? When enter the busyout command I only get the option "mis". Any suggestions? Thanks, Ron SirRono

My question was also whether 8501 was on the switch on just vm. Thanks Duaneness. SirRono

I just inherited an old Prologix with the original monitor and keyboard terminal (I forget what they called it). When I fire up the system the monitor displays the functions on the bottom and the cursor blinks at the top left corner. That's it I can't get it to come to a login prompt or do...

I would really benefit from a structured plan of events procedure. Would you be willing to list the procedures for accomplishing this task? Thanks, Ron SirRono

Okay, then I just duplicate the programming for the new card? What happens to the circuit while I am doing this? Thanks for responding. Ron SirRono

I want to swap out a TN464F for a TN2313AP. Can I just pull the one and replace it? or 1. Do I have to shut down the system? or 2. Do I have to reconfigure something? I have never done this before and need some advice. Thanks, Ron SirRono

Is there a link to follow the prosecution of some poor sot by AVAYA? I find that to be quite incredible that AVAYA would go to that extent. I have heard that AVAYA attempts to take to old equipment after an Upgrade to S8xxx Media Gateways. They claim it is a condition of the upgrade (like you...

Sorry for dropping off the face of Tek-Tips. We are also working a migration in Cleveland. If it is still available I will call SF and see if they can pick it up tomorrow. Thanks, Ron SirRono

Yes, we would be willing to pick it up. Depending on how it is currently set-up we may be able to get it going as is. Is this system functional? If so, what Release software is it running? Do you have logins and passwords for the PBX and Audix? Thanks, Ron SirRono

While the cpn-blk button works fine, you have to physically press it each time you make a call. If you want all calls on that extension or a group of extensions you need to change the isdn public-unknown-numbering. just type (ch is pu)the form is pretty simple. Good luck, Ron SirRono