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We have an S8500, single processor. If I configure it for NTP, will it cause a reboot of the system? Thanks.

I'm using an auto-attendant in our Intuity. I've got the timeout feature set to transfer after a few seconds with no entry. Audix says "transferring to an operator, please wait" and then does the transfer. Is there any way to get "her" not to say that, and to just do the transfer? In this...

According to my Avaya rep, and the Avaya website, all Avaya training is now being handled by Accenture. I've sent them an email. I'm not holding out much hope that they have records from the early 90's.

Does anyone remember a Lucent/Avaya training center that used to exist in Valhalla, NY? I took some courses there in the early 90's and am trying to obtain proof of my attendance. This was well before "Avaya University" existed. I don't think I'm going to be able to obtain this...

ag2, thanks! this info saved me a ton of time!

Ugh, this should have said 110 Desi as the title. Fat fingers.

Hi All - Does anyone have templates for the 110 hardware desi strips? I'm looking for TN2224, or generic 24 port desi template. Thanks!

TN556C or TN2185? Which board would be used for a G3r V9 connected to a Polycom PVS-14xx? We currently use the Polycom with 3 2-wire BRI lines from the Telco to the Polycom's mux. We would like to move this Polycom to connect via our G3r. Thanks.

TTT - Thanks! That seems to have worked! I have asked the receptionist over there to let me know if it seems to cause her any other troubles or changes. I really appreciate the help. As I said, I'm a great G3/Prologix guy with years of experience, but little to none on Merlin. If I can ever...

Cool! OK... 5105 only appears once in the dialplan, here: DIAL PLAN FOR DIRECT GROUP CALLING GROUP DGCG # 1: 5105 OPERATR

TTT - Thanks, but I really need *baby steps* on this. Is there anywhere I can get a tutorial on Magix?

Hi. We have a Magix 4.0 in Hybrid/PBX mode. We have a PRI T1 and a range of DID's. The main number (which is a DID) is 5105. This number does not ring to anyone's phone, it goes directly to the AA. However, it takes 6 rings before the AA answers. I have been asked to reduce the number of...

Thank you all. I have received confirmation from two vendors that you are all correct, that fiber can not be used.

It does help, I have a vendor telling me I can connect the two cabinets via fiber 22 floors away in the same building. Time for a new vendor perhaps?

I am getting conflicting information from two vendors. We have a Prologix and would like to install an additional cabinet on another floor and connect them via fiber. One vendor says the Prologix cannot be connected via fiber, must be connected directly using a special cable. The other vendor...

s8700user - Would you give me a little more specifics on how this is done? I will be glad to copy and paste any PBX screens here that might be helpful. Thanks!

I think I may have just answered my own question... The two Medpro cards we have in the PBX are on a different VLAN and on IP Network region 2. I doubt there is any way I can use IP Softphone in Road Warrior mode one our "main" LAN on IP Network Region 1 when our only Medpro cards are on a...

Howdy All - Running G3r V11 & IP Softphone 4.13 w/ SP2 on Win2000. Works fine when I log in as Telecommuter mode. When I try Road Warrior mode, I get problems. When I try to go "off hook" on the softphone, I get a line appearance briefly, no audio, then it goes dead. However, busy...

Hi there. I log in to our Definity Audix as 'Craft'. How do I go about adding additional login accounts to the system? Thanks.

I tried changing the 4 (below) to a 1, and also changing on the audix form in my first post, from 4 to 1, but they still won't talk. I just get fast busy when I dial the lead number of the Audix hunt group. display communication-interface processor-channels SPE A...