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Sounds like you may need to set your default emulator. Try setting it to 4410.

Did you set your ASA setting to "Direct Connect through serial port", then select the correct COM port? Sometimes when you connect and you just see the blue screen, wait a few seconds then press the "Enter" button two times and the login prompt may come up. You can also try lowering the baud...

You can duplicate with limits on the number of bridged appearance. I think the problem is you are trying to import 200 stations, that is above the limit for bridged appearances.

I'm pretty sure it's the bridged appearance. There are limitations on the number you can add. User BSH posted this previously: http://support.avaya.com/elmodocs2/comm_mgr/R5_2/03_300511_6.pdf page 7 and note 15 on page 19 There can be up to 16 Bridged Call Appearances for a primary?s...

Can you post a copy of the buttons configured on the template?

Could the phone be in "send-calls" mode? When you are experiencing the issue if you status the station, look at SAC Activated?. If it says "yes" there then it would go immediately to the coverage path. status station 1234 Page 1 of 7...

Hi Vippadil, I was hoping you would join me on the web conference and I could show you a few tips: 1. Please join my meeting. https://global.gotomeeting.com/join/558435221 2. Use your microphone and speakers (VoIP) - a headset is recommended. Or, call in using your telephone. United...

change coverage remote group 1 REMOTE CALL COVERAGE TABLE ENTRIES FROM 1 TO 1000 01: 918005551212 02: 17: 32: 03: 18...

You would leave the send calls button blank. Join me on a web conference if you want me to explain we can fix this quickly for you: 1. Please join my meeting. https://global.gotomeeting.com/join/349020389 2. Use your microphone and speakers (VoIP) - a headset is recommended. Or, call in...

Here is more of an explanation on mikeydidit's example that should work: Change coverage remote Enter in cell phone number "918005551212" [dial the ars access code and 1 and area code if needed] [if this is entered on line 01: then the coverage remote is "r1", on line 02: then coverage remote...

Manual: https://downloads.avaya.com/elmodocs2/definity/ds9_ip600/233416_1/230890_3/230890_3.pdf The Conference feature allows you to set up a conference call for up to 6 parties. To use the Attendant Conference feature, perform the following: 1. While on an active call, press the START button...

Do you want to try to do a "list trace station 29" and make a test call to extension 29 and see what the error is in the trace? Also - Did you ever try what MikeyDidIt suggested? To get you started: "change coverage remote" [input cell phone number] Then in the change coverage path point...

I'm wondering if the station or VDN's COS restricts call forward off net?

For testing: Have you tried dialing x29 from both inside and from outside the office and does the cell phone ring both times?

You could try giving him a send-calls button to a VDN that routes to the cell phone or station with EC500. When the phone rings, he can press the special send-calls button.

I've done it twice. Unfortunately you need to plan for a brief outage.

I think you would need an a AES dialplan setting. I'm not sure if it would need to be just for voice mail or all calls in general. http://downloads.avaya.com/css/P8/documents/100171713 See page 23 & 24 of the document.

I can re-create this problem when I make a regular voice call to an extension that transfers to Audix when I press # Could something in Lync or AES be sending an extra # character with the call? Maybe you could do a trace on the extension and monitor the Audix channel at the same time and watch...

I don't know much about overhead paging but as an alternative you can add a group-page in addition to the overhead paging. You could do a command: list group-page to see if you have groups already setup. Then change group-page x Add in the extensions in the zone you like and assign an extension...

What happens when you dial the outside fax line number directly? Does it also busy out? Can you try it from a Cell phone, does it do the same thing?