Error Trying to Import Data - Error- button type does not meet min or max requirements

[billyh7]

I'm trying to Import 200 6424D+ and I'm getting this error.

I created a station.
I then created a template of that station.
I hit import data and pick that template.

Error- button type does not meet min or max requirements

Software Version- R015x.02.1.016.4

 

[Toni269]

Can you post a copy of the buttons configured on the template?

 

[billyh7]

BUTTON ASSIGNMENTS
1: call-appr Auto-A/D? n Rg:r 5: brdg-appr B:2 E:1201-231-0422 R:r
2: call-appr Auto-A/D? n Rg:r 6: brdg-appr B:3 E:1201-231-0422 R:r
3: call-appr Auto-A/D? n Rg:r 7: aut-msg-wt Ext: 1201-231-0422
4: brdg-appr B:1 E:1201-231-0422 R:r 8:

FEATURE BUTTON ASSIGNMENTS

9: autodial Number:
10: autodial Number:
11: autodial Number:
12: autodial Number:
13: autodial Number:
14: autodial Number:
15: autodial Number:
16: autodial Number:
17: autodial Number:
18: autodial Number:
19: autodial Number:
20: autodial Number:
21: autodial Number:
22: call-fwd Ext:
23: abr-prog
24: drop

SOFTKEY BUTTON ASSIGNMENTS

1: directory
2: date-time
3: int-aut-an
4: timer
5: priority
6: auto-cback
7:
8: abr-spchar Char: ~p
9: lwc-store
10: ringer-off
11: btn-view
12: admin

 

[Toni269]

I'm pretty sure it's the bridged appearance. There are limitations on the number you can add.

User BSH posted this previously:

http://support.avaya.com/elmodocs2/comm_mgr/R5_2/03_300511_6.pdf

page 7 and note 15 on page 19

There can be up to 16 Bridged Call Appearances for a primary?s extension (not
call appearance button) if ASAI is used.
Otherwise there can be 63 Bridged Call Appearances for a primary's call
appearance, up to system limit of 1250 primary call appearances.
The limit is 25 Bridged Call Appearances for each primary after that, up to the
system-wide maximum number of bridged appearances.
With Special Application SA9018 the number of Bridged Call Appearances for a
primary's call appearance is increased to 127.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh
37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[billyh7]

Thanks for your reply.

I can duplicate station with the extension I made the template to import from so that doesn't make any sense to me?

 

[lopes1211]

Delete all of the softkeys from the template and then try to use the template again. This is not uncommon but it's been too long for me to remember the issue. I think the create template does not correctly copy the softkeys and substitutes default keys which may not necessarily work with the set.

-CL

 

[Toni269]

You can duplicate with limits on the number of bridged appearance. I think the problem is you are trying to import 200 stations, that is above the limit for bridged appearances.

 

[AvayaTier3]

It could also be the remote amw button for the bridge. I believe the limit for that one is 80

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[billyh7]

I figured it out. When I created the template it was creating soft keys automatically even know I didn't have any programmed. So there were duplicate buttons. I went into the template and deleted and changed the soft key buttons around and it worked.

Thanks for all your replies.