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  1. skibby1981

    Taking a backup off UC110 with WinSCP

    Trying to take a backup off of a UC110 module using WinSCP. I can log into voicemail pro client with Administrator username and password. I can log into 7071 with the same Administrator username and password. However when I try to use WinSCP with the same Administrator username and password I...
  2. skibby1981

    Embedded VM - First 5-6 seconds cut off of voicemail messages

    Long story short, the upgrade did not resolve the problem. In the end we had to re-host the licenses to a new SD card. Problem solved.
  3. skibby1981

    Embedded VM - First 5-6 seconds cut off of voicemail messages

    Thanks for the suggestions. It seems the problem is happening on non-IP extensions also. A test was done on a 9508 and it had the same issue. The caller does hear the message prompt. Both if the user records a personal message and if the mailbox has the default Avaya greeting. We tried...
  4. skibby1981

    Embedded VM - First 5-6 seconds cut off of voicemail messages

    Ok. We were thinking about that. Just thought we would get some other ideas before we went that route. Thanks again.
  5. skibby1981

    Embedded VM - First 5-6 seconds cut off of voicemail messages

    IP500 - 11.1.2.3.0 build 47 J159 IP phones Embedded VM in IP office mode Having issues where the first 5 to 6 seconds of every message gets cut off. Not dead air. Message just plays 5-6 seconds in. Issues occurs on multiple mailboxes/users on the system. Not every mailbox/user though...
  6. skibby1981

    Restoring a backup to UC110

    We are running 11.1.1. Thanks. Looks like we'll have to upgrade.
  7. skibby1981

    Restoring a backup to UC110

    release r11.1 We're trying to restore a backup from one uc110 to new uc110. Both release versions are the same. We've used winscp to move the file over from the Immediate folder to the Other backups folder. We can login to the uc110 on port 7071. When we go to the settings tab and backup...
  8. skibby1981

    Compensation for On Call

    When working for a small interconnect years ago, it was flat $150/week CDN, plus 1.5/hr to provide phone support. If we had to go out it was minimum 3hrs @ 1.5/hr. Continued at 1.5/hr for anything over the 3 hours. This was about 12 years ago these rates. Working for major telco is the way to...
  9. skibby1981

    UCA/MiCollab desktop phone

    From the doc of personal experience. I had the same issue before the first time I used the softphone as an app server port and couldn't figure out why it wouldn't work until a colleague told me about this MAC address. Apparently this has carried forward since this softphone came out so if...
  10. skibby1981

    UCA/MiCollab desktop phone

    If you want to use it as an app server port you don't check off the SIP tick box. It's not using SIP. I think it's using Minet when it's an app server port. You also need to make sure you have the MAC address field filled out in the 3300 if you're using it as an app server port. I've seen...
  11. skibby1981

    My first Mitel sx-200 ax ICP

    Are the following options in form 19 set to your voicemail hunt group pilot? -Call Forward Busy Number For This Tenant -Call Forward No Answer Number For This Tenant -Voicemail Number For This Tenant -CO Line Routing Points On No Answer
  12. skibby1981

    Nupoint csv import

    In your template you need to check off "Include Primary phone". As soon as you check "Include primary phone" the "Use Extension Number for Mailbox " will ungrey and now you should be able to use the import to assign the mailboxes.
  13. skibby1981

    SX-200 AX ICP>PMS Integration>Guest Room Phones Local & LD Calls

    Go to your attendant console and make sure they aren't being restricted by the console. I think the default system option is to automatically put the room phones to internal only. You can change that in the system options.
  14. skibby1981

    Mitel 3300 Sip Trunk problem

    I've only done SIP trunking once myself so I can't provide much help, only to say I had this same problem initially. Outgoing calls fine but incoming failed. All I found I was missing was entering all the DIDs coming down the SIP trunks in the "SIP Peer Profile Assignment By Incoming DID"...
  15. skibby1981

    Mitel UC Server 6.0 and 3300

    Its seems as though on UCA 6.0 you need to have the mobile sip softphone license if you want to use the softphone on your mobile device. Also when you enable the mobile sip softphone licenses, go to your desktop configuration and under softphone check off that it is used on multiple devices...
  16. skibby1981

    Mitel 3300 w/ Embedded VM - 2 Company - separate night greeting control

    Yeah. Day mode the AA is backup. I guess the day message can say dial 0 for immediate assistance otherwise stay on line to leave message. Genius. Thanks.
  17. skibby1981

    Mitel 3300 w/ Embedded VM - 2 Company - separate night greeting control

    Yeah. I don't think standard mailboxes can time out to an attendant. Unless you know a way. If not, no worries though. Can't cover every angle. If they really want to they can go nupoint. Thanks again.
  18. skibby1981

    Display dialed (Called) 800 number on inbound calls for accurate receptionist greeting

    I think a kwbMitel original idea of a ring group would work with a slight tweak. To get the night control to work, create a phantom analog / virtual / trusted IP device (depending on software level). Whatever you want to call it. Eg. Ext 600. Point the DID to ring to that extension. In day...
  19. skibby1981

    Mitel 3300 w/ Embedded VM - 2 Company - separate night greeting control

    Yeah. I've done it the menu node way before. Not a huge fan of it. Exact reasons you questioned. Just hoping maybe I was just missing something using this setup. Pros and cons each way I guess. Thanks for the input.

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