Search results for query: *

I am using GEDI. It has always worked fine. I will try reinstalling and see what happens. I was thinking I hit a setting somewhere. Thanks

Good Morning I am looking to get more search results per page in ASA. For example when I use to do disp alarms or list stations I would get a whole list of alarms or stations displayed in 20 or 30 per page. Now I am getting six stations per page,then I have to hit next for the next page. This...

Good Morning, We are using CMS Supervisor 16.3 with Avaya ASA 6.0. Is there a way to see in our call center agents are being logout of the Call center queue remotely rather than logging out themselves at the phone? Wondering if either using CMS or ASA we can tell if they are being remotely...

Thank You kyle555 So is there anything else that is more of a security or service effecting risk ?

Hi All I was advised that console permission should only be given on an as needed basis. I looked in ASA and found that we have over 100 people with Console permission. Can anyone tell me a few of the most serious risk this may cause? Thanks in advance!

I couldn't find it either. Thanks for confirming.

Is there a station lock on the phone? I use the staion lock on my desk phone so at night no one can place outside calls on my phone. If you log in with another agent id on that same phone do you have the same issue?

Good Morning We have had a CMS Agent Group we made for years ago but is used daily to run our cms sup reports. Today it has vanished and no one knows who deleted it. Is there a way to look what user ID deleted the Agent Group? Thanks in advance

Hi I am trying to run a report in CMS 16.x on Call Work Codes. I am only able to run them in Historical Daily,weekly and Monthly. Is there a way to run in either real time or Historical Interval ? We have just implemented the CWC and trying to use them but we currently have to wait until the...

Did you try moving to a new port?

I am referring to the "CAll forward All" or "Call forward Busy" under the feature name extension.

FNE feature name extensions

Yes like Vidmine said check your rings before it hits vm the rings have to be lower than Comcast.You can always set off-pbx-telephone configuration-set to confirm answer "Yes" this will make so Everyone has to press any button on the phone to confirm that a person answered and not a vm

Wouldnt the FNE call Forward feature work for this.

Oh I see it is under Hospitality...Thanks!

Joe2938 When DND is activated and I do a stat station it show SAC not activated?

Hi CM 6.x If we have a station with SAC active we can do a status station command and see that SAC is active. Also a similar example is the "list call-forwarding " command to see if CFW is active. Is there a command to tell if Do Not Disturb is active on a station? Thanks in advance!

Go to the jabra website and update the firmware of the headset.

use the command is ASA: list extension-type cor 7

take a look at this old thread http://www.tek-tips.com/viewthread.cfm?qid=1734182