chippowell9
Technical User
Hi, brand new to Avaya CM and 9611G phones. Testing our first one, and coming from Nortel/CS1K world.
Question: We use Jabra wired headsets, specifically model "Jabra GN2100 3-in-1, Noise Canceling, STD (2104-820-105)" This headset plugs into a quick-connect cable, and from there I have plugged it directly into the headset port on the back of the 9611G phone. Ear has sound, mic won't transmit.
I'm having a panicky feeling I'm going to need what we used to call an amplifier, i.e. an adjunct device that sits between the phone and the headset. (Example: [URL unfurl="true"]http://www.jabra.com/Products/Accessories/Audio_Enhancers/Jabra_LINK_850[/url]) Bums me out, because this was not needed on Nortel phones.
Thoughts?
Question: We use Jabra wired headsets, specifically model "Jabra GN2100 3-in-1, Noise Canceling, STD (2104-820-105)" This headset plugs into a quick-connect cable, and from there I have plugged it directly into the headset port on the back of the 9611G phone. Ear has sound, mic won't transmit.
I'm having a panicky feeling I'm going to need what we used to call an amplifier, i.e. an adjunct device that sits between the phone and the headset. (Example: [URL unfurl="true"]http://www.jabra.com/Products/Accessories/Audio_Enhancers/Jabra_LINK_850[/url]) Bums me out, because this was not needed on Nortel phones.
Thoughts?