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  1. jrhyne

    call priority on operator console

    You are correct sir! Forgot that. The ICI keys will give them the ability to answer "dial 0" calls but will not prioritize them. I'll need to look it up, but would HPR versus LPR prioritize them? It will in congestion issues, but...
  2. jrhyne

    call priority on operator console

    Note: To give priority to a certain type of call, answer by clicking the ICI key rather than an idle loop key. You are connected to the call regardless of its place in the queue. Each console is assigned a number (e.g. 001, 002, 003...) which gives the ability to dial individual consoles
  3. jrhyne

    Sound Station 2 with direct connect for Nortel issues.

    Is this a 2 or a 2W? The 2 is digital and the 2w is analog...
  4. jrhyne

    Steps to backup Nortel PBX

    This might help on the system types. System X11 System Lowest Supported Highest Supported Call Processor Type Number X11 Release X11 Release Type PEC ST N/A 9 17 Bit Slice STE N/A 1511 18 21 Bit Slice NT N/A 1111 8 21 Bit Slice XT N/A 1211 8 21 Bit Slice RT N/A 1311 12 21 Bit Slice...
  5. jrhyne

    CS1K with AVST or Aura messaging???

    We put in an Esnatech VM system on SIP to a CS100E rls 7. Great support fom ESNAtech. Worked fine, no problems.
  6. jrhyne

    SNMP on Nortel CS1000 RLS 3.0?

    Audience: System administrator Purpose: Describes how Simple Network Management Protocol (SNMP) is configured and how it operates. Topics • SNMP system capabilities • Configuring SNMP • Traps • MIBs • Administration • Configuring SNMP alarms in HP OpenView NNM
  7. jrhyne

    HOTLINE PROJECT W/ 2 PHONES

    SFA (2ndary forward no answer)might be your answer. However it will work on all calls, not just the hotline calls.
  8. jrhyne

    Remote Worker: CRDAY & CRTOD puzzle

    1. This is unanswered and busy calls so everyone will get 4-6 rings on her office phone before forwarding to her home number. This should give her time to answer if she is at her desk. It can't be changed at the user level. 2. On her off days calls will still go to her home number NOT voice...
  9. jrhyne

    issues adding DLOP in CS1000E 5.5

    Print out your CEQU and post it. What DLOP are you trying to input? What error are you getting?
  10. jrhyne

    Checking the SSC card

    LD 22 REQ PRT Print TYPE CINV Core Inventory list
  11. jrhyne

    Time is always off every week.

    LD 2 .TDTA (Tell Time and Date Adjust) .SDTA (Set Time and Date Adjust) It usually takes several adjustments to get it correct, but until you have another method (eg NTP)...
  12. jrhyne

    voicemail in an acd agent in opc81c nortel

    Is MARP turned on it LD 17? Does this work on any other set with a non PrimeDN scenario? (MARP is activated in LD 17. If MARP is not active, refer to specific call redirection modules in this document for call redirection details. MARP prompts and messages appear even if MARP is not active...
  13. jrhyne

    PRI v.s. Tie line

    PRI has 23B (for voice) channels and 1D (for signaling) channel on a single PRI. This allows you to pass CLID. A T1 uses all 24 channels for voice and does not pass CLID A Tie line can be either, Basically a Tie line is a point to point connection.
  14. jrhyne

    Through Dial / Forward Problem

    Check your routing in LD 86-90 100 & 103 look like routing codes as Trtion101 stated earlier. I had a similar issue between a 1000e (MO) and a Branch Office with the CP on the Main Office. The CP is not recognizing the digits dialed (1001316) so the call goes to the general Mailbox.
  15. jrhyne

    Option 11 Courtesy pool phone

    If they do have Hospitality SW and seeing as they are a hotel...look into xlat tables...it is basically a SCL with the extensions programmed and assigned to the phone. Can't remember all the details off the top of my head but it is in the docs.
  16. jrhyne

    Nortel 11C Analog Trunk Card

    Programming changes in LD 14 are required (LOP) (GRD)

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