Hello. I have been racking my brain on this one and have not come up with a solution, so I wonder if anyone can help.
We have an Opt 61C, release 2515.
We have someone who works at home, part time Tue - Thu and needs her phone calls forwarded to her home number. On days she is not working calls should go to office voicemail (ours is third party).
I think the thing to do normally would be to use CRTOD and CRDAY with alternate DN's to send calls to the external number on Tue - Thu, and use the regular redirection options to send calls to VM on Mon and Fri.
BUT, this person will sometimes need to come into the office on her working days, in which case she wants to be able to have calls delivered to her desk as usual.
Does anyone know of a way for her to override CRTOD and CRDAY, or of any set-up which would allow us to make this arrangement?
Thanks for any help.
We have an Opt 61C, release 2515.
We have someone who works at home, part time Tue - Thu and needs her phone calls forwarded to her home number. On days she is not working calls should go to office voicemail (ours is third party).
I think the thing to do normally would be to use CRTOD and CRDAY with alternate DN's to send calls to the external number on Tue - Thu, and use the regular redirection options to send calls to VM on Mon and Fri.
BUT, this person will sometimes need to come into the office on her working days, in which case she wants to be able to have calls delivered to her desk as usual.
Does anyone know of a way for her to override CRTOD and CRDAY, or of any set-up which would allow us to make this arrangement?
Thanks for any help.