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Okay thanks, As mentioned, I'm bit new in the 3CX.

Guys, Allen, I am quite new to the NEC 3CX platform, and actually I have already left the telephony business, but I am having a problem with the telephony system at my new employer. I have 22 years of telecom, and 15 years of IP Office experience. So telephony and SIP knowledge is there. The...

You need to upload some 'certificat delete' files onto the SD card via webmanagement. It's all in the Avaya documentation. So, you need to contact a Avaya Business partner.

I think I do. With a bit of luck

I'm having some sort of the same issue with a customer since 2 weeks or so. Created a ticket at Avaya, and of course you need to send them a ton of info and logs....

Thanks, The last one was as helpful as helpful.

Recently an employee at our client left, and in his place another employee returned. I have changed the name of the old user to the new user. (Bit the lazy method, I know). But the old employee had set up a status message on his Micollab before he left. Since the new employee is not going to...

Check sysmonitor with sip filters enabled in order to investigate what is happening.

Make sure you enabled the 'voicemail pro' client in the web management. You need to enable this in order to make VM pro client work.

VM pro or UC Module?

IS VMpro running Try dial *17 in order to check that.

Thanks, but it is not 1 Workplace as far as I know.

Yes, via spaces it is working.

Small, Just a small word file or picture. I used to work, but it stopped like today or yesterday.

Guys, On of my customers is complaining that since a couple of days, they are unable to send attachments via chat in the workplace client. Chat is setup via Spaces. Anyone else noticed this behaviour recently?

Yes

You can clear the phone by entering the command craftclear#

Stop and start the sd card via manager

Then you need to create a(user) shortcode like you mentioned.

No, a source number is not the same as a shortcode. But once the user is a member of the hunt group and has the source number set. You can enter the messages via 'visual voicemail' Just enter the VM button on the extension.