Call Record

[emmitt2727]

Hello IP Office 9.1.11 and VMPro

Call Record button goes to box 300
All was working fine and then all the sudden the light comes on when record button pushed, but then goes off. This box is set to email the recording to the manager. No emails since the light started acting up. We have it set to forward not copy because they record most calls and the VM fills up fast.

What would cause that?

 

[Okkie26]

IS VMpro running

Try dial *17 in order to check that.

 

[emmitt2727]

Yes the VMPro is still running when the Record button fails. It appears to come and go. Works for several hours and then stops for an hour or two.

 

[RocketJTech]

Sounds like a possible memory space issue. Where are the recordings being saved? Are you running out of space there?

Please remember... If it's not the way that YOU would do it, that does not necessarily mean it's wrong. EVERYONE knows SOMETHING that you do not.