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My apologies for the title of this, I forgot to enter one and now I assume I can't edit it?

I am having an issue on one of our IP500V2 systems with calls being dropped after several minutes, ranging from 10-20 minutes. It's not every call but it is frequent. The carrier claims it's being disconnected from the IP 500 since it's seeing a normal call termination. Below is the trace for...

Do you know what version that was? I would have assumed it would have been wrapped into SP8?

We are having an issue with password corruption on VMPro R9.0 SP8. The user's password works for about a day then when they attempt to login the password is not accepted. If you attempt to simply re-enter the same password in Manager, it doesn't help. Changing it to something totally different...

Just my luck, I find all the fun bugs. We have some other VMPro issues that Avaya is working on a custom pacth for at the moment. Joy. I'll try the centralised option, I hadn't thought of that.

We are running Voicemail Pro 9.0.1000.3 in a distributed configuration. When we create a new extension at a distributed location and set up the voicemail box, the default system greeting with recorded name works, but setting a custom greeting does not. We have deleted and re-created the user...

Well, it seems that one can remove it and merge without issue, but it doesn't actually function if you re-add it and merge.

Good to know. Thanks!

Is there a way to force a SCN member to re-download the SCN extension directory aside from restarting it? We have one SCN member that only sees 6 or 7 extensions from another SCN member and it should be seeing about 70 from that site. There are no extension number conflicts but I'd rather not...

But it doesn't allow CCR agents to function there it seems?

Interesting. Is there any benefit to that? I can't think of one off the top of my head.

I haven't seen this license appear before (or if I did I never paid attention). What causes "Virtual SCN Advanced Edition" license to appear? Is this something else on the SCN that grants this? Or is this granted by hardware that happens to be in this IP500 V2?

That's a pretty good idea. Hmmm.

What release was it? R9 doesn't seem to like it.

I can just find an old 1980s Radio Shack handheld tone dialer and have a totally different flashback LOL

That would be sacrilege LOL

Thanks, that was my understanding as well. I guess my candlestick phones will just have to sit here looking pretty but doing very little.

Odd question I know, but is there a way to get IP Office to recognise a rotary phone on an analogue extension port? I have a few old phones and just for giggles would like to use them now and then for no particular reason but they can't dial out which is a shame.

I tried *17 and that doesn't work. Invalid option is the response. It works when you try internally, but externally nothing.

I'm 99% sure, but if I recall there is no way to allow a user on am embedded voicemail (Essentials R9.1) to collect voicemail from outside? I.e calling into the very basic AA to collect VM? I can't think of a way that would work, transferring to a user that forwards to a short code doesn't seem...