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Ken is it the same for the greeting that is played when someone uses the find me feature? Currently if find me is used the caller will hear ....."We are trying to locate "Mailbox Name", if you want to leave a message for this person press star, please speak your name at the tone so I may tell...

I too have read through most of that doc and it is not that I am having trouble setting up the server as much as I'm having difficulty understanding how to set up a SIP trunk from the outside world. I have successfully set up a couple of SES servers that I used to register SIP phones too but...

anyone?????/

How about any sample configs to SIP carriers running on the embedded SES on S8300 CM5? I'm not picky....

All Avaya IP phones have this ability if configured to allow it.

Bump....

I have installed all of the above mentioned accounting packages and without a doubt eCAS is the winner but will also have the price tag to go along with being the best. MicroCall is a nice product and was able to do more then Tapit did until recently when they launched the Tapit NOVA version...

Mitch, Thanks much for your input. I will read through them again and maybe run some testing before rolling it out. Thanks again.

Thanks for the clarification. I choose R2 because the read me files for R4 and R5 made it seem as if those particular firmware versions would be best suited for use on later releases of CM. Do you know if firmware R5 would be compatible with the R12 PBX?

Hi I have a customer with a Definity Prologix R012i. All of the 2410 phones on the system have a status that show.... Parameter Download: pending. I was thinking that the firmware of the 2410 phones would ned to be upgraded to correct this. I was abel to successfully upload firmware...

I can provide any additional information if requested. Thanks

Hi Does anyone have any config note or cheat sheets pertaining to the set up of a Flowroute SIP trunk to SES that is running co resident on an S8300 with CM 5.2? I have had experience with the SES and some SIP trunking but only trunks to other Avaya devices (like EMMC), never set it up to an...

Check your public or private numbering tables (depending upon what you have in the trunk group for IA770) and make sure that your extension range(s) is set up with the IA770 trunk group.

Yes. it is reachable from the PC.

Hi Has anyone made the BCMS client function on a Windows 7 PC? We were able to install the software but we can not get to connect to the server. We are getting error 7412 which states... The Server you selected could not be found. The Server may not be running, or the machine may not be...

Great. Thanks to all who chimed in. I will attempt the answer DN workaround and reply with my findings. Of course in the time since I've posted the thread, the customer had changed their mind and decided that returning to the original user's (1034) voice mail box. But I will try out the...

Hi. Can anyone tell me if it is possible to forward one extension's calls to another extension and then have the 2nd extension's vm also pickup? I have a MICS and NAM...not sure on the releases but there are about 8 to 10 years old. Here is the scenario... Extension 1034 would like his...

If i change the setting in the txt file, I assume that it will also effect the 9 prepending external numbers. Is there a way for the 9 to be there for external numbers and not to be there for internal calls. Is it possible that if I set SET PHNDPLENGTH in the file to 4 (to match the actual...

Hi We have a CM 5 running mostly 4610 and 4621 IP sets. All the IP sets have the latest firmware. The problem we are having is within the missed call logs on the phone. The missed calls log automatically wants to insert a 9 in front of the number to cal it back. This is great for external...

So then any time I make a change to a station, trunk, hunt etc... I need to update the SRP manually as well?