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Hi guys, I found the solution, you need to set "Use P-Asserted-Identity Header" to yes in the SIP Peer Profile form. My phone tech guys say they called Mitel and Mitel told them it couldn't be done. Not sure who to believe. Thanks!

Hi all, I recently switched over to SIP trunks from a PRI. Before the move our outbound caller ID said Private Number when dialing out. Now it says Anonymous and I've been told I can't change what it says. Is this true? What forms should I be looking at for changing outbound caller ID on SIP...

Hi there, I'm not very good at SQL and this is something that has always bothered me. Here is my code: select Table1.WholeCompany, Table1.BlockingDate, Table2.Description, Table3.CompanyName, Table4.FirstName+', '+ Table4.LastName+'. '+ Table5.Role AS UserResponsible, Table1.BlockingNotes...

Hi there, I just added a user on our Mobile Extension, I'm pretty sure I have everything setup right but the user's status is stuck on Start-Registering. I've double checked that I entered the right registration code on the ICP's properties. I just added this ICP and this is the first user on...

Thank you guys, The feature access code was the problem. I'm just wondering why that had an effect on it after I switched the user over to a keysystem, and added her to a PRG? Thanks!

Hi there, Whenever I make a long distance call and start to enter my account code (through PRI not on 3300), 23, I get not allowed on my phone and the call hangs up. Same thing when I dial a 1800 number like AT&T and they ask 'Press 2 for....', as soon as I do I get not allowed and it hangs...

Thank you Paterson, that did the trick! Mitelmatt, the 7155 was the last digits of the users DID and the handsets are 5224 in dual mode! Thank you guys!

Thanks for your suggestion Paterson. I checked the CoS options for both the Trunks and the sets and both are set to yes. I tried with no and it's the same thing. I just noticed that the message is actually: "#### calling forward" #### being the last 4 digits of their DIDs. Any other...

Sorry, clarification. Everyone on that 3300 has this same problem! I'm wondering if this is a carrier config or a 3300 configuration? It's a partial PRI. Thanks!

Hi all, I have a user who is having problems with her CLID, when an outside call comes in (non IP), it will say transfer from 7155 and then when she picks it up it shows the correct caller ID of that caller. Not sure what configuration setting, if any, is responsible for that. The other users...

Awesome, thank you! I was entering their DID in the DID range. The help files don't say DNs! Or at least the help files I was reading ;) I'm on a 3300 and software v10!

Hi there, I'm using a PRI! I'll have another look at the help files, I've read them but I'm not sure I fully understand them!

Hi there, I'm having a little trouble with trying to substitute outgoing DIDs from the Main number to the users actual DID. In System Speed Call Assignment I have the following DID *87722 tied to extension 6002. When this user calls out, it shows the main number of 4167827700. I would like it...

Hi there, I figured it out, so I had pointed the firewall to the Management IP instead of the Layer 2 switch IP of the 3300. Well, lesson learned! Thanks!

Thank you Voipin, I was missing the ICP/PBX form. I have changed that but now I only get one way audio, I can hear them, but they can't hear me! Any idea what might be the problem? Thanks!

Hi there, I changed the IP address of a 3300 to a different subnet, I have all the phones there getting DHCP of that 3300 and they can make outgoing calls and receive incoming calls through the PRI. They however can not make 4 digit calls internally across the private MPLS. I have verified...

Hi, Thanks for your response, these are the answers to the best of my knowledge: What type of device is the operator? It's an IP console 5550. What is the routing of the operator? 1 1 4 2 1 1: No reroute 4: 8883 which is First: 2: 1500 Second: 2: Nothing, it's set to all normal. Does...

Hi there, I have a user (4005) who wants his calls routed to the operator (4000) when he doesn't pick up. But if the operator doesn't pick up, it should go to his voicemail. I have the rerouting setup like this: First Alternative 4 = 4000 Second Alternative 2 = 1500 (voicemail group) His...

wow, do I feel dumb! kwbMitel, you were right. I thought it worked like direct page did. Which lets me use speaker....damn. lol Thanks for your help!

Hi there, I'm trying to get the Loudspeaker Feature access code working on our 5224 IP phones. The feature access code is #88. Whenever I dial it I get NOT ALLOWED and a busy tone. I have checked the CoS, the Interconnect Restriction and the Station Service Assignment Form and as far as I...