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If you type isdn swtich-type ? what options do you got??? CCNAV, CCVP Caos is the natural order of things...

Hi, I think that you can upload the new logo image and name it just like the old one so you just replace the image and then reset the phones. That way the path is still the same but the image is different. Caos is the natural order of things...

Hi, you can customize the phone ring, background and idle display of your phone without a third party software. To change the background image: Upload the images to all the CUCM on your cluster. This is the path where the files should be Desktops/320x212x12/ Then you need to create List.xml...

Hi, How many CUCM servers do you got, remember that in CUCM 5.x & 6.x we do not have a tftp folder to share files between Pub and Subs, so you have to upload the MoH file on all your servers. Caos is the natural order of things...

You can also use the RTMT to check which of the registered phones are connected and which are disconnected. Device Monitoring The Device monitoring category provides a summary of devices and device search capability. The device summary monitors registered phone, gateway, and media resource...

Hi, Try this link, it has a lot of useful information about CDR. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html Caos is the natural order of things...

Hi there, Have you tried FAC Force Authorization Code, users must enter an authorization code to reach the intended recipient of the call. When a user dials a number that is routed through a FAC-enabled route pattern, the system plays a tone that prompts for the authorization code. Try this...

Hi, There a lot of questions there and very good ones, better safe than sorry. On my experience 6.1.2 is as good as 6.1.3, also remember that you can always switch back to the previous version thanks to the CUCM active/unactive partitions. 1. Yes I have done it and there is nothing to be afraid...

I know this could be the first thing you try, but those a ping to the CME works? Just trace the route from the outside to the CME, you could be facing a routing config issue. Caos is the natural order of things...

Let's try this, delete the new files and create new ones dragging the music file into the MoH folder and try to use does. ]If you had tried that already you can check the MoH folder permissions and restart the IP Voice Media Streaming Service. Caos is the natural order of things...

You can always press the settings button on the IP Phone and the select Network Configuration. If you are not able due to the location of the phone use Iwontremember advice. Caos is the natural order of things...

Hi David, What's your CCM version? Have you check the Owner User ID on the phone settings? From the drop-down list box, choose the user ID of the assigned phone user. The user ID gets recorded in the call detail record (CDR) for all calls made from this device. Do not configure this field if...

Go to Call Routing -> Route Plan Report Select the Unassigned Number and click search. All those numbers are the ones that had been deleted and are no longer in use. You can delete those in order to use them again. It can also be used no know which numbers hasn't been assign yet from a pool eg...

I have made some tests on my phone and if I on hook the handset and the press the headset button I'm able to hear the conversation through the headset and the handset. I believe that this is working as design. Caos is the natural order of things...

Use the RTMT to check the what is going on at the time the server resets. Caos is the natural order of things...

When the Use MWI for Message Notification field is enabled, Cisco Unity uses the extension or extensions listed in the MWI Extensions table to activate message waiting indicators (MWIs). By default, one row in the table contains an "X" to indicate the primary extension assigned to a subscriber...

On Unity go to subscribers and then click on the find subscriber icon. On "find by:" select extension and perform a blind search just the * wildcard. Now all the extension on Unity will be listed. If a extension is using a VM it should be there and if you got user without VM they are not going...

Do you have a DST? First check on the Date/Time group if you have CMLocal or any other and the Time Zone if those options are correct. The go to the OS ADmin page and check the Date and Time. you can also check at the CLI with the show status command. If the date or time is wrong change from...

What version of CCM do you have? Because if you have at least CCM 4.1, and the you should have the Module 1 and 2 option on the Expansion Module Information on the Device Information/Configuration page. Then just select the 7914 mod and you are done. The Cisco Unified IP Phone Expansion Module...

Try running the DBWalker. If that doesn't work try an upgrade. Caos is the natural order of things...