Cisco call manager is restarting every 30 minutes

[mrmhar]

HI

i have in office cisco call manager 4.2, suddenly i face this problem, the call manager restarts every 30 minutes without any reason i tried to stop most of the services and stop the security agent but it was useless

any one face this problem before because i am going to reinstall it if i can't find solution for the problem

thaaaaaaaaaanks

 

[jeter]

when you do a sh ver what is the cause of the reset?

post a config!!!


Go Army!
Tek-TIP Member 19,650

 

[DallasBPF]

call mananger 4.2 is server based, soooo sh ver/sh run wont work here jeter. sounds like either a power supply might be going bad or there is something set in task scheduler telling it to reboot.

------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[jeter]

Sorry looked at it wrong, that's correct there is no sh ver on the server..

Are you getting any event id's such as 2019 on the server?

K81163168 is a case log on cisco's web site. If you have a CCO you can rewiew the issue... I'm saying this is your problem but it may point you in the right direction...

Oh by the way do you have a publisher and a subscriber?






Go Army!
Tek-TIP Member 19,650

 

[jeter]

I really need to look things over when I'm tired. The last section should be ( I'm NOT saying this is your probelm).


Go Army!
Tek-TIP Member 19,650

 

[Riktov]

Use the RTMT to check the what is going on at the time the server resets.


Caos is the natural order of things...

 

[mrmhar]

thanks everyone the problem was network. there was a loop makes the network down which caus the call manager to restart again and again

 

[DallasBPF]

Please explain... Network problem that caused the actual server box to restart?

------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works