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Correction, it is called MiTai Test Tool Knowledge is power, thats why we share!

Hi All, Can someone please provide software to control Mitel phone, from memory it was called Mixml server edition. Knowledge is power, thats why we share!

SIP trunks would be easier if your not familiar with Cisco CLI as you may inadvertently break CCA. Knowledge is power, thats why we share!

Setup a SIP or CCS trace Knowledge is power, thats why we share!

Upgrade the controller and enable "Renegotiate SDP to enforce symmetric code" in the SIP Peer profile. Knowledge is power, thats why we share!

Software installer will sync with AMC and update details. No need to change details in AMC before upgrade. Knowledge is power, thats why we share!

Licensing issue, what I would do to prove that it is indeed the software installer is to convert the database at 4.0, backup and do a full install to 4.2. Then licenses the box via the internet and restore database backup. Fissure, I don't think your issue is related to kwbmitel. Knowledge is...

Mytalkin, I think you need to re- read the release notes. 2 upgrades including tiding up programming and converting database and final testing on a CXi will take 4 hrs at best. Knowledge is power, thats why we share!

As an aside I think Mitel needs to start introducing patches rather full installs or upgrades. To upgrade from pre 4.0 to 4.2 can take anywhere from 4-5 hours (best case scenario) including testing. If an upgrade fails which can happen occasionally then you could be doing the graveyard shift. I...

Nothing special is required. If you have IP networking you become enterprise and if you don't then you become standalone. Knowledge is power, thats why we share!

Upgraded 2 Mitel systems this week from 7.1 to 4.0 then to 4.2 with the latest software installer without a hitch. Knowledge is power, thats why we share!

Use the engineering guidelines to answer all your questions. Knowledge is power, thats why we share!

Start by reading release notes Knowledge is power, thats why we share!

Have you check field mappings within synchronisation profile on UC Server. PBX Node=pager, does that correspond with what you have in AD. Knowledge is power, thats why we share!

It will be supported from the 1st of April. Unlike OCS, dual forking is not supported. Looks like Microsoft is moving away from PBX integration as it starts to ramp up it's half baked offering. Knowledge is power, thats why we share!

Make the agents hotdesk ACD agents and monitor them via DSS/BLF on the supervisors phone. Knowledge is power, thats why we share!

Edit dialing rules. Control Panel> Phone and Modem> Edit Dialing Rules> Area Code Rules Knowledge is power, thats why we share!

Make sure you COS, COR are identical on both ends. I'm assuming you imported the same form for both systems. Knowledge is power, thats why we share!

In your SIP Peer Profile form did you change the SMDR tag (leave as default for now) and did you modify the maximum simultaneous calls to reflect the amount of SIP trunk licenses you have on the system. Also select IP Address not FQDN. If you created the Network Element for the remote system...

Network Element Select Other, add IP address of remote controller, check SIP peer add details. Modify Trunk attributes form to absord zero digits, complete SIP peer profile form, add ARS and route. Do same for other end. Sorry for scant information got to run, let me know if you need more...