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Hey John, the DSC FLEN was at zero (0). I interpret that to mean it doesn't wait to send digits. Is that right? I did lower several timers hoping to 'speed up' the asup or whatever it is that provides a clear to transfer option. Sporty2, I found that patch, but it the description doesn't seem...

Thanks John... I have been looking at timers, but never thought of FLEN. I was also would bet money a-sup was missing. I wish I knew how it gets passed along, but felt it most be the case. As far as steps, I suggested several options for doing this, all met with a polite, but dumb look. I will...

Thanks in advance. I have a CS100M MG 4.5. Call flow looks like this: incoming DID call to ACD NCFW to CP; CP transfers to 6604 (NIT1) which is steered across PRI (ISIG) to Amtelco and operator; operator transfer to ACD NCFW to CP; CP transfer to 2616 or 3904. At arrival of the call it can not...

PerryPJ, I didn't set it up this way, but this is the way it is: Each trunk has its own route; I only showed the first two trunk routes, because this is the only ones experiencing the issue. As far as RLB the are like this: Local calls RLI 1, Toll-free RLI 2, LD RLI 3, Int'l RLI 4 and 911 is RLI...

I have CS1000e (rel 4.5) with the following issue: intermittently, when they dial local (10 digit plan), they get dead air... don't hear a reorder and the digits they continue to dial are not displayed. An occassional and explainable reorder sometimes occurs... ten phones sharing two analog (GS)...

John... see you on here a lot and must say, quite impressed with the help you provide. Its fun, isn't it. There is a twist to this install, my jaw hit the desk top... there isn't a single PC running the fat client on SCCS. I don't know of a way to deaquire sets/cdns at the server (do you?). I...

First off, thanks to you both. I will get a PC or two configured correctly prior to cut time; back up SCCS; power it down; install the new CC6 server; power it up; access CC6 via browser; activate the Master script and test. If it fails I have a 6 hour Nrius ticket created (the Nortel engineer...

This a server swap - System is MGC with CPPM call server and signaling server at 5.5. This is a Co-resident CCMS/CCMA (so license and utility server installed - no replication). Call Pilot is 4.0. I will be taking out the SCCS server and replacing with the 'new' CC6 server. The call server...

I am in the process of upgrading to 5.5 and going to MGCs. The step I am in is programming Sig Servers. Is there a way to change the alternate NRS IP to 0.0.0.0, since we don't have an alternate NRS? You can't change it to 0.0.0.0, nor can you enter past it... so I have made it a valid, but...

MitelInMyBlood, It's new out of the box... a 3300 with the duo E1/T1 card. I can't tell you the SW since I am many miles away right now. Thanks, (old) 4WireGuy

I am scheduled for school, but really need to get a system installed prior. We have another system, which I took screen shots of the programming/configuration. What I need to know is the required order of programming, particularly involving setting up a 2 PRI trunk group. I am assuming there is...

GHTROUT and BigIndian, I apprecitate your responses. Problem solved. This morning I outed the SCNs on supervisor phones and made them AGT keys. Thanks again... Clint

I am setting up 2 queues in a 11C running Suc 3.0 and removing MCR keys. Phones are M2616s, a mix of newer NT2Ks and NT9Ks... both fail, but some phones forward properly. I have swapped with known good phones. They have identical CLS and set up. MARP is correct. DID and non-DID are keys 2 and 3...

We are moving to a new location and I will need to change the IP address on our IVR system. Can anyone tell me the procedure or where to find it. Thanks!

I am implementing (or trying too) i2050 over a VPN connection with the old ITG-P and an old version of i2050 soft phone. Testing without VPN works great (corporate WAN). But, when I VPN in from home(Contivity client)... on an outbound call from the i2050 my speech (can't be heard) is completely...

Thanks 911Guru and all. I talked to Verizon Business and they are willing to route to an honest to goodness D250 at one location, then if it solves the dropped calls, do it at site B. Shared had 3 shots at the problem and didn't know about a patch. Thanks to curtismo for that one, I am getting...

OrangeMonkey - when I want to send my direct DID number, my CLID looks like this (I don't have ESA): ENTRY 0 HNTN 904 ESA_HLCL ESA_INHN NO ESA_APDN YES HLCL 596 DIDN YES HLOC LSC CLASS_FMT DN The 'called' will see 904596xxxx, with xxxx being our DID DN When I want it to...

mdrago - listen to nortellian. Works for me. I don't claim to understand a thing about women, but I think Ms. 6828 'could' possibly desire the person sitting at 6700 to answer her calls if she can't. But if that person at 6700 can't get to it, she wants the call to go to her 6828 voice mailbox...

riccook - Print ADAN in LD 21 (I already knew to string TTY 1 in the command, but you won’t until you print the entire ADAN (action device and number) If you don't have one you will have to build one in LD 17... I won't go into it, if you have one... let me know. The important thing to look for...

curtismo - I found out that the patch is for 4.5 switches. Shared has asked Nortel to write a patch for our 3.0 switch since it is supported, but we are out of luck on the 25:40. We planned to update to 5.0 at the 25:40 site, but not until October and it requires CPU/cage upgrade as well.