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I am not sure are you talking about copper trunks or a t1 PRI issue if it is copper put the lines on one of the sets and test it that way you would not need a access code. Also you can take your butt set and test at the DMARC or RJ21X to see if you are blocked from 8.

Had the same problem with 4.1 software on Mod 0X32 I was told also need 6.1 or higher to get CLID at the other extensions.

Might as well blame TELCO they always say it is a problem with the CPE (customer provided equipment).

I have recently had to reprogram startalk flash 2.0 is there any way to stop the from flash from defaulting back to factory settings is it a battery issue if so can it be replaced. It seems to happen on a few of my startalk flashes 2.0. Thanks for the input.

I would suggest find out what the extension the ATA is give it prime to intercom, for that extension make sure the ATA as access to the pool that other extensions are useing such as when you dial 9 that way the ATA will be able to grab a spare line that is available on the system.

I am not sure but I thought I read you cannot overflow to another hunt group no matter if it is rotary or broadcast.

Make sure the phantom extension is part of your normal block of your DID numbers. If you can call the number directly on that DID than your target line should be OK is the Athens location a Norstar also?

I have been doing Norstars from the old 8X24 to the 7.1 I have never seen an option for QSIG on a PRI for a Norstar.

Set the AA too 0 rings and see what happens, if that works you may have to check programming on aall sets and make sure any phones that do have ringing make sure they are not call forwarded to voice mail.

You can use the same tree but you must give the person an option press 9 to go to the alternate language prompt which would be Spanish in that instance Check in the NAM setup and operation manual that should eliminate the issue look under Recording an Alternate Language Home Menu voice prompt.

You probably did not build a target line for that new extension also must be set uo on the far end with a proper destination code for routing

I am believe you cannot use ftr9*4 to program with a BCM you will have to go into Element Manager you should see door phone when you get the proper hardware.

They probably had to get rid of it because it worked great, set it and forget about it!!!!!!!!

Prior to voice people would use feature 1 too send a message to another user that they were trying to call them the problem is it is identical indication that you have a voice mail. When you do feature 65 allows you to view the person who called you internally you press the hold button while...

If it is set to automatic you cannot change it too manual I have most customers do it manually that way they have better contol of the Auto Attendant. The customer can have a button programmed on the contol set usually receptionist phone to turn it off or on anytime of day.

What you have probably is considered a try and buy license it is only a temporary license not permanent. You may have purchase permanent license for the system from a Nortel vendor after purchaseing it go Nortels key code retrieval download key code file install it into the BCM under...

In order to do this the BCM 400 has to be at least 4.0.

You are going to have check on your routes and destinations codes under Services make sure the destination code for 9 goes out over the Route for PRI A. You are going to check each extension has access too PRI-A under line access so they makes out going calls. Also under hardware you are going...

I know it is possible to zero during the message is being played is it possible to zero out or get transfered to another extension after the tone is heard? This would be similar to target attendant on Norstars or BCM, if so how is it done? Nortel tech working on new Avaya product line thanks.

These BCM'S sure do go thru alot of hard drives it is good to have a couple on hand.