Hi guys I have a BCM50 r2 with calls going to a HG with 3 extensions set to broadcast, overflow is 30 seconds & the overflow hunt group has 3 extensions set to rotary. All simple stuff but the customer says that sometimes the calls ring directly to the overflow hunt group. I have checked the programing but all looks OK and fault is intermitant but customer insists that sometimes calls miss out initial hunt group.The lines are ISDN2e & this or rather the customer is doing my head in is there any known issues?
Ta Ta Jon
Ta Ta Jon