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Have completely uninstalled, reinstalled, and still not luck. Defaulted all security settings, still nothing. Any additional suggestions would be much appreciated. With one-x portal connected it never goes back to voicemail for >REQUESTPIN it just updates the display on the phone.

HTTP 1-500 indicates internal server error. Are you able to access the file from a web browser? Did you add a MIME type for .scr files into IIS?

Thanks for the suggestion, but no luck. As additional info, I have the same behavior in 10.1, Application server with identical config works fine. Has anyone had success with conference pins with one-x and voicemail pro on Windows Server 2012?

IP Office R11 SP2 One-X and Voicemail Pro on server 2012 R2 If conference PIN set for user internal call hears hold music and it says "Enter Passcode" on display of phone. If entering PIN caller enters conference. External caller just get's hold music, cannot enter conference even if pin#...

What are the problems?

Fallback destination on incoming call route will solve the problem, but we don't know what version the 406 is. It has been a while, but I remember the fallback not being present a long time ago. Problem with the hunt group named the same as the module is that this sounds like a shortcode in the...

My experience is with Verizon at the house you don't need to change anything on that side. Time Warner, Comcast, or Bright house are a different story. The office however is typically the problem. What port comes back from the STUN discovery? Usually if it is an unexpected port, then it is much...

I have been going through the monitor and vmdebug logs and seeing no problems. It just looks like agents don't answer the call. New revelations however... Windows updates was acting strange a little while back. They were turned off and the PC was still asking for a reboot to finish installing...

After 8.1.43 there were 2 separate paths. Always consider advise from tlpeter. By the way tlpeter I owe you a star. You got my beeps working across SCN.[thumbsup]

This one is defeating me... so many hours spent pouring over logs. First let me start out by saying that this config was working for 2 years without issue. 90 9620 phones connected to IP500v2 running 7.0 on LAN1 and 2 48 port HP Procurve POE switches. LAN2 connected to data network with VMPro...

I'm in North America and I hate Bix. Even the tool breaks. If I need to connect to "legacy" infrastructure I still use a patch panel to a feed that you can do a 1 to 1 on the wall. It looks good at the system and also lets you use the old wiring, but there is almost always a cat5 to every...

Reload a config from before you tried to do this. Sometimes software has holes and you may have found one.

In voicemail pro, my experience is that if you change a name, the account folder will get renamed, but all messages are still present. Sounds like that is not what happened. Did you possibly delete the user and then recreate? If so they are gone.

Well there is only on way to receive, so I assume it is direct over IP,... because that is how it works. It sends after each call to the IP and port specified. Set a port to mirror and run wireshark.

Is the PRI a dynamic circuit? If so make sure the carrier is not using a compressed codec for calls to those specific numbers. Faxing across IP is troublesome. Any compression on the call anywhere will cause problems. Fax machines are much more sensitive to digitization than the human ear. There...

sip is voip

set it up without routes to networks you don't want to connect to directly. Turn off direct media path. You can control the behavior and passage of IP telephony through the programming without using separate interfaces. Use routers to route, not a phone system.

Recently upgraded 8.1(52) systems to 8.1(65) because of the "Please Wait..." issue. All phones are 9508 with internal Auto Answer enabled and now when calling from Site A to Site B there is no audible tones. Tones do exist internally at each site, but not across the SCN. Anyone run into this?

Are keep-alives enabled on the sonicwall? Are you doing any ping test outside of the VPN? Does the latency occur there as well?

Send it back.