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Solved. Some msgs were stuck in the "Spool" of MAS02. Could push them out. Once all cleared no problem since.

not exactly sure yet. might be at patch level 2 and latest is 12 now. And also a service pack. Details not confirmed yet for upgrades in next few days.....

all- have determined as a "patch" issue. need to load to latest patch level and suppose to resolve. will see?! Thanks

no changes to audio encoding made. Not sure where you are referring to as Call Answer & Voice messaging size is. I do have about 790 maiboxes & 1500 licenses....

Have Mod Msg with about 750 users. random reports from users that are not getting VM msgs left for them for weeks now. Have stop, started, rebooted, shutdown MSG, mas01, mas02, etc numerous times without any change. Any ideas? Software display is : MsgnLINUXset 7.040-00.00.013 Set of packages...

thanks ken

Thanks all

looking at at "reverse 911" system which will use 46 lines via ISDN PRI. Can our existing 46 channels of ISDN PRI for voice plugged into Definity be split and connected to the reverse 911 system also. Therefore do not have to purchase 2 more ISDN PRI cicuits for something that may never be...

Anybody know of a device that can split a t1 ISDN PRI to connect to 2 systems at same time. Therfore the systems are sharing all 23 lines/channels. In essense 1 connection to PBX- CM5/Definity and the other connection to a standby server thru its ISDN T1 connection (such as a reverse 911 system)

Anybody see a device that can split a t1 ISDN PRI to connect to 2 systems at same time. Therfore the systems are sharing all 23 lines/channels. In essense 1 connection to PBX- CM5/Definity and the other connection to a standby server thru its ISDN T1 connection (such as a reverse 911 system)

Chuck, thanks for info. I had this working before, but user needed to change the greeting/announcement and somewhere in unlocking mailbox it changed. Cant figure out which setting is still wrong. Thanks

What changes in COS & mb to play greeting(announcement) only and not allow caller to leave a message COS 100 /announcement Message retention are all "0" Mailbox size "2" Max VM message "0" Max Call Answer "0" Subscriber Features all "no" except for Extended Absense Greeting Allowed is...

got it. the key is you have to change the station port type to 24xx before you can edit, erase or restore default labels. THANKS

replaceing a 8410d with a 2420. Do you have to change the station type before it will allow you to edit/restore label defaults. I have tried to restore/clear all labels in phone just after plugging into 8410 assigned port. Labels will not clear. Or do I have a bad phone. Thanks

that is what I thought. thanks

Have incoming calls routed to (operator) hunt group to vdn to vector. the hunt group has no memebers. With bcms-vu the hunt group has no "ACD" calls reported. Just shows abandoned calls, flow in /out stats. Is it cause there are no members in the group? THANKS

not the phone type, tried numerous. all phone extn's are set type "callrID". not sure about the CINFO setting tho. will review it. thanks

on Definity s87xx platform have incoming calls routed thru VDN's to hunt group. Stations are "callerID" type. Using TN793B. Do not get Caller ID. The only CID we ever get is a phone # from a cell phone that we used to test with months ago. This cell phone CID # is the only callerID that is ever...

Some of the IP phones 46xx, 96xx inlcude a EMI filter labeled FAIR-RITE VO. Does anybody really use them. When, Why, etc. Thanks

checked w trace function. digits outpulsing are good. reported to ATT up to Tier 2. Tier 2 has a tool that allows them to insert to and from area codes & exchanges. Their tool says # is actually long distance, even tho in same area code. !!!!!! If tru, how in the world could we know this. How...