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  1. SSJVirus007

    Call Pilot Manager never loads after login credentials

    Are you talking about MyCallpilot or just Callpilot server, Mycallpilot can't be loaded on the same server as Callpilot.
  2. SSJVirus007

    1230 recording calls & beep tone

    Look at your TDS/Conf card documentation. Never done it before.
  3. SSJVirus007

    Can I save a voicemail to computer? thanks.

    Only if you install MyCallpilot on a separate Server and Call pilot Desktop Messaging or using the web GUI. http://downloads.avaya.com/css/P8/documents/100098722 http://umanitoba.ca/computing/ist/telecommunications/voicemail/callpilot/webmessaging.html
  4. SSJVirus007

    Forwarding ACD calls to external Number

    change your ACD 7123 OVTH=0
  5. SSJVirus007

    Forwarding ACD calls to external Number

    on your ACD 7123, where does NCFW and IFDN 0129 goes?
  6. SSJVirus007

    Forwarding ACD calls to external Number

    CDN 0105 is for Contact Center/Symposium, do you still have it? If not, you can bypass the CDN. Here is an ACD that forward to external #. TYPE ACD CUST 0 ACDN 8000 MWC YES MAXP 7 SDNB NO BSCW NO ISAP NO AACQ NO RGAI NO ACAA NO FRRT 30 FRT 16 SRRT 12 SRT 40 NRRT FROA NO CALP POS ICDD NO NCFW...
  7. SSJVirus007

    1230 with Plantronics CS500 and EHS

    Take a look at this, you will need APU-7 cable to make it works. http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/How_To/APU-7-APU-70-APU-71-EHS-Cable-How-to-Install-on-an-Avaya-Phone&c=All&lang=en_US&region=us
  8. SSJVirus007

    DS3 to DS1 Mux?

    I have 2 sites with Adtran 2800, both are easy to install and configure. Run for many years.
  9. SSJVirus007

    AT&T stopping support on PRI ISDN Services 2015?

    Funk49 - confirmed, your ATT letter is correct. ATT will stop all new PRI install on 2015. But, no sure about services on the old PRI yet. The new way is SIP/IPFlex, we all know fax and SIP does not play well. Until ATT gets this fix, we're not switching to the new IPFlex.
  10. SSJVirus007

    Report Incoming Tele#

    Hello, Can someone tell me how to pull a report base on Caller Tele#? I have the caller number but I can't find in CallPilot report how to generate which Voice Mail box it went to. In my RSI report, it just shown that Telephone xxx.xxx.xxxx went to x7777 (which is my VM DN). Thanks,
  11. SSJVirus007

    ELAN vs TLAN Novice Question

    ELAN is equipment Signaling TLAN is voice LAN CLAN is just your nornal PC LAN
  12. SSJVirus007

    1120e & 1140e DHCP Issue

    No VLAN? Not good for VoIP phone. Avaya/Nortel required DCHP setup as this. DHCP options will actually work with any of Nortel’s Internet Telephones including the i2002/i2004/i2007/1120E/1140E and 1150E. You’ll need to add a custom vendor DHCP option with a code of “128″ as a string value. You...
  13. SSJVirus007

    ACD call overflow by time TOFT to Call Pilot

    Create SDN (mail queue DN) and associate that SDN to the application.
  14. SSJVirus007

    Nortel system with Release 23

    No, when you start programming phone and gets to TYPE 3904 is no option. Need release 25+
  15. SSJVirus007

    ACD Phones to be Moved

    Seem like you're using Contact Center, cross-connect is the best route.
  16. SSJVirus007

    M3904

    Ld 17, change PARM under Idle Set Display, put you company name there.
  17. SSJVirus007

    Transfer to voicemail issue

    How is the routing between the 2 sites? CDP, 4 digits dialing or something else.
  18. SSJVirus007

    Headset Problems on 1140e

    Did you have this install to the 1140e? Jabra LINk™ 14201-32 EHS Adapter

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