1230 with Plantronics CS500 and EHS 1

[afincher]

Hi everyone, I have a few users I recently upgraded from 2616s to 1230IPs. Needless to say the handset lifters they were using won't work properly on the more rounded handsets the IP phones have.

I was under the impression that the EHS cable would work for these phones & their bases but I am unable to get it to work.
The users really need to be able to answer the calls remotely when they are not in front of the phone.

Has anyone had any luck with getting these to work?

Phones: 1230 IP
FW/SW: 062AC8A
Headset: Plantronics CS500 (CS530)
EHS Cable: APV-63

Thanks.

 

[SSJVirus007]

Take a look at this, you will need APU-7 cable to make it works.

http://www.plantronics.com/us/suppo...-on-an-Avaya-Phone&c=All&lang=en_US&region=us

 

[afincher]

The 1200s do not have the USB port.

 

[Wanebo]

I do not see the 1200 series sets listed in the Plantronics EHS guide. So trying to use an APV would likely be unsupported.

http://www.plantronics.com/us/suppo...ll&k=cs500+avaya&t=All&lang=en_US&popup=false

 

[afincher]

Well, that would explain it. haha