1230 recording calls & beep tone

[Southpaw46]

I have a CS1K with 1230 ip phones and we are using Telestrat Call Parrot to record calls.I was told by telestrat that the CS1K will provide the beep tone for recording calls. I can't find anything on this in the nortel/Avaya docs.
Where would this beep tone be activated from?
thanks for your help.

 

[SSJVirus007]

Look at your TDS/Conf card documentation. Never done it before.

 

[StanleySteamer]

There is Conference Warning Tone option that's enabled by a dipswitch on the NT8D17 cards in a large switch. On a small switch it's done in LD 97 I think.
But that tone will be present on all conference calls. Not sure that's what you want.
You might want to consider giving callers a recorded announcement up front - "This call may be recorded for training and quality control purposes".
That beep tone is very annoying.

 

[Southpaw46]

the ip phones are set up with Telstrat Call Parrot. there is a setting on the ip phones in CLS ICRA to allow the cs1k to give a beep tone. ICRA is a new CLS and I don't remember the old CLS before ICRA.