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  1. JLLeBoeuf

    Storage Agents Alerts

    This is a client that is off site, i have remote access to their server, so i wouldn't be able to see the temperature without going there on a daily basis...unless of course i asked the customer on a daily basis to give me the temp information. It's an HP Server.fairly new ML350 G4. Also, I...
  2. JLLeBoeuf

    Backup Exec 9.0-9.1

    What about compressed files? do you have a lot of already compressed files? What can the tape hold for compressed media?
  3. JLLeBoeuf

    Storage Agents Alerts

    I've finally contacted HP about this, now it's a big project. Apparently the Tape drive is getting to hot, which then gives out a hardware error. There's a few things to check when you get this error: 1) Temperature of the server room 2) Location of server (on the floor, against a wall,etc) 3)...
  4. JLLeBoeuf

    Job never leaving Queued

    Maybe the tapes are old?? How long has it been since you've used new tapes? Take a look in the system event log...does it say anything about a Bad Block?
  5. JLLeBoeuf

    Storage Agents Alerts

    Hi guys, I have the following error appearing every minute or less. Backup Exec 11d for Windows Servers Date: 8/28/07 source: Storage Agents Category (18) Type: Warning Event ID: 4611 Component: SAS Agent Error: Could not read the registry subkey: "CompaqStorage\SCSI\SASTapeDrv". Cause: This...
  6. JLLeBoeuf

    Access Denied Exchange Mailboxes

    Did you recently change the administrative password to that log on account? If not, is the accoutn a restricted logon account?
  7. JLLeBoeuf

    SCN Calls dropping after a couple hours

    Also, I've disabled allowed direct media path. No change. HELP AGAIN!!
  8. JLLeBoeuf

    SCN Calls dropping after a couple hours

    I have a Small community network with 6 systems, 4 are running 4.0.7 and the other 2 are running 3.2.57, The main site hosts centralized voicemail, all sites are tied together by frame relay. The data links are good, but inter-site calls are failing after a couple hours. HELP!!!!!
  9. JLLeBoeuf

    Administrative Tools Missing

    Check to see if there is anything unusual in the event viewer?
  10. JLLeBoeuf

    What is going on???

    I have a customer with B.U.E 8.6 . The backup keeps failing with the following error: RSM Database cannot be backed up because of the Removable storage service is not running. A Flat file backup of the appropriate files will be performed. In the Event Viewer: A Service specific error has...
  11. JLLeBoeuf

    Voicemail Collect to another extension

    Ok, Let me show you what i found, a fellow employee of mine an i were working on it last night. Here's what we found: In VM Pro under short codes, create a start point heading towards "get mail" in specific, point that to a specific extenion. in Manager, create 2 short codes, one that says: SC...
  12. JLLeBoeuf

    Voicemail Collect to another extension

    I have already tried that, because of the Voicemail collect button it automatically defaults to the original phone (i.e. if i'm at extenion 4100 and i want to get the voicemail of extension 4200 ...i dial that short code, i get the voicemail of 4100). all because of the voicemail collect option...
  13. JLLeBoeuf

    Voicemail Collect to another extension

    But i'm looking to program a button on a 5420 phone that sort of works like a Voicemail Collect (VMCOL) button but for a specific extenion, i want the same capabilities of a normal Voicemail collect button....
  14. JLLeBoeuf

    BE doesn't like new tapes

    Just a thought, if you run an inventory on the tapes, sometimes they fall into the Scratch media field. You will have to move it to the Media set field.
  15. JLLeBoeuf

    Voicemail Collect to another extension

    I need to find a way to program a Voicemail collect button that will allow me to access another extensions voicemail. Any ideas? i've tried a lot and so far nothing seems to work right.suggestions are greatly appriciated.
  16. JLLeBoeuf

    Passwords being messed up?

    This is just one site for me, It's happened probably 8 times to different people now.
  17. JLLeBoeuf

    Passwords being messed up?

    under Computer Management > Services , the Windows Firewall/ Internet Connection sharing option was started. So i disabled it...We'll see what happens...Any good tests i can do? Or do i have to wait until the users log in to their voicemail?
  18. JLLeBoeuf

    Auto Attendant issues

    Question about Auto Attendant in a R.7 module. The Auto Attendant is on at night and currently will not allow incoming callers to access users voicemails by extension or by name. How can i get this to work?
  19. JLLeBoeuf

    Passwords being messed up?

    Nope, We put a password on the Server for reasons like that. We access the server remotely and it is me and one other person, the only application left open is the monitor application. VM Pro or Phone Manager are not left open, and they do not know the passwords of the Phone manager application.
  20. JLLeBoeuf

    Passwords being messed up?

    Hi. One of my clients has to call us almost weekly because the users passwords are being messed up. I have reset them to easy passwords, and when they try to log in it says " password invalid, please try again." Any idea why these passwords are being lost? I have to go into Phone manager and...

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