I need to find a way to program a Voicemail collect button that will allow me to access another extensions voicemail.
Any ideas? i've tried a lot and so far nothing seems to work right.suggestions are greatly appriciated.
But i'm looking to program a button on a 5420 phone that sort of works like a Voicemail Collect (VMCOL) button but for a specific extenion, i want the same capabilities of a normal Voicemail collect button....
Create a usershortcode like this :
SC = *99
TN = ?Extension number of the mailbox to listen
Action = VoiceMail Collect
Button = Dial, action= *99
if in IP Office mode the VM Server tells you there are xx messages, if in Intuity mode the VM Server will ask for a password before entering the mailbox (i think )
I have already tried that, because of the Voicemail collect button it automatically defaults to the original phone (i.e. if i'm at extenion 4100 and i want to get the voicemail of extension 4200 ...i dial that short code, i get the voicemail of 4100). all because of the voicemail collect option.
Thank you though
Then do the following :
create a module in VM Pro named CollExtn123 were 123 is the desired extension, connect the startpoint to a read mail action with 123 as the mailboxnumber
Create a usershortcode like this :
SC = *99
TN = "CollExtn123"
Action = VoicemailCollect
You can use both, a shortcode-entry in VM Pro gives a answer delay of 2 rings, a module will be answered by VM Pro directly.
Both can be dialled with a shortcode.
Shortcode entry:
SC = *99 This gives a answer delay of 2 rings
TN = "Name"
Action = VoicemailNode
Ronromano,
I learned something. I allways thought you had to create a shortcode: *98 ?Anonymous VoicemailCollect for that to work. A star for that one. Thanks.
Ok, Let me show you what i found, a fellow employee of mine an i were working on it last night. Here's what we found:
In VM Pro under short codes, create a start point heading towards "get mail" in specific, point that to a specific extenion.
in Manager, create 2 short codes, one that says:
SC: *99
TN: getMail
F: Voicemail node
and...
SC: getMail
TN: getMail
F: Voicemail collect
I created a button to appear on the phone as a "Dial" and then the short code *99
Don't think we dont know the Anonymous option, the desired option is to open a users mailbox with only one keypress without the need to enter mailboxnumber and PIN code.
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