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You should find your answer in ''Administering Avaya Aura® Communication Manager'' document. But basicaly, the ''chan'' inc trunk XX is a simple table where the incoming received digit from ISP's match an incoming number/VDN.. Don't follow the cows

Page 22.. JITC security compliance mode configuration https://downloads.avaya.com/css/P8/documents/101009361 Don't follow the cows

look page 20 https://downloads.avaya.com/css/P8/documents/100057381 Don't follow the cows

If your PC's are connected tru the phones and you two Vlan / ports , be sure you keep the option 242 in your DATA DHCP scope: L2Q=1,L2Qvlan=(VOIP VLAN) to tell the phones to boot in the VOIP VLAN in tagged mode, then, option 242 in your VOIP scope will be ...

IF in EAS (Expert Agent Selection) systeme, you have to add this skill/hunt to a agent page 2. Chan or add agent xxxx>>page to. Don't follow the cows

Did you changed this upgrade file? You need to add the Firmware but you also need to edit or update the Settings and Upgrade files too! And they must be in the same directory. If the path name of the new software is not in the Upgrade file, this will not working. Look into this doc for more...

The path of your BRURI (HTTP://backupServer/.../) option in 46xx file stting is properly configured? and accessible from your phone VLAN Don't follow the cows

When the phones boot, do you see the http message 200 or 404? Are you using DHCP for option 242 or LLDP? Don't follow the cows

Try with the unpark call button. Don't follow the cows

Both xls and csv work, almost.. In both file, the colum title is missing, I can see all stats with totals but no titles at the botom of each colum. Idea? thanksh Don't follow the cows

Thanks Stinney. I'll try it. Here's a post from Avaya about AutoScript does't open with Windows task scheduler: https://support.avaya.com/public/index?page=content&id=SOLN264677&group=UG_PUBLIC Don't follow the cows

Ok I change the printer for a xls file:) I replace the b=...printer for b = Rep.ExportData("C:\test.xls", 9, 0, True, False, True) Only one thing left, is to automated the three ''enter'' when the scrip start. Don't follow the cows

I have the exact same problem, when I double click on the (*.acsauto'), I just get a cmd screen with prompts for terminal and warning for backup, so three times ''ENTER'' then the report goes to the printer?? How can I skip those ''ENTER'' and which line I should add in the script to save the...

When your User Permision/VDN acces is open, empty all field (Ctrl+e) and go to action/ListAll or Ctrl+L Don't follow the cows

Have Fun!!:) (Hit the great post Button) Don't follow the cows

Go to Manage User>>More Action>>View Deleted User>>Use chek Box>>Delete. Don't follow the cows

Try the ''ADD SKILL FEATURE ACCESS CODE'' in doc: Administering Avaya Aura Call Center Elite. You can programm it in the Abbreviated dial list and assing it to a button.. Don't follow the cows

Joe, Assing a new cos then.. Depend the setup. Sometimes There's no beter or not, depend. Just give one more choice help to take decision!! Don't follow the cows

''Restric Call forward off-net'' to Y in the COS. Don't follow the cows

Free IP Address in the same subnet. Use default port. Administrator Guide for Avaya Communication Manager... Don't follow the cows