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thanks mercury, the operator is calling different numbers. but we found the problem. like most times the USER! lol.

i have a sv8100 with a pri. operator gets a station call and transfers to a ldx number. if the operator disc before the called number answers (ldx call) the call is dropped. if the operator stays on the call until the called party answers it works fine. is there anyway to make it work on the...

is it possible to connect a polycom sip phone to the sv8100. i know it has sip trunking but can it do sip phones?

using the bcm monitor app we could see the station to station call hit the voiceports of the voicemail. but it was only for a second. if i call forward the station using either f4 or f984 the calls goes to vm but drops.

i have 2 bcm 400 linked together on site, bcm b is handles the lines and bcm a handles the stations and call pilot. when a caller reaches the auto attendant and enters the station number, no one answers it goes to vm no problem. i can transfer a caller directly to voicemail (986) no problem...

ptstechnician is correct, you have to punch down the line to the co line card, the lines are not punch down in a row, you have to look at your system release to find what line and block to punch it down to. how many lines does your system have? say you punch it down to line 049, then on the...

is all your pri channels (23) opened for in and out. could the telco be restricting the number of inbound and out bound calls? i had customers who have high incall volume restrict outbound to like 10 channels.

i have 2 bcm 400 linked together on site, bcm b is handles the lines and bcm a handles the stations and call pilot. when a caller reaches the auto attendant and enters the station number, no one answers it goes to vm no problem. i can transfer a caller directly to voicemail (986) no problem...

aloha, i have a cs1000e 6.0 HA with a hms400 rl 2 voicemail. i found some old threads but it was related to call pilot. i was wondering if the soft keys, play, delete work on a ip phone, specifically the 1140.

done.

what type of system? you mentioned ipe cabs so i assume its digital/analog phones and not ip. is it the same phones thats having the issue? why vgmc? are you running cppIV? all calls or internal vs external? incoming or outgoing calls? can you recreate the problem? and if you can have you...

hi, i have a cs1000e ha rls 6.0 and am having a issue with sip and micb. when i call into a conf bridge with a sip phone i get this error: BUG1500 Parameters to NUM_DN_MEMBERS do not identify a valid SL-1 DNBLOCK. Procedure NUM_DN_MEMBERS Severity: Minor BUG1500 BUG1500 : 08F130FB...

if that works can you fly to hawaii and pull my hand out of my head....i'm going to whack it so hard it's going to stick. lol.

i have a cs1000e 6.0 ha system with 3 pri tmdi cards. loops 40,41,42 with the first 2 in mg 4.0 and the third in mg 8.0. i have clock cards on 40 and 42. 40 is pref to itself 4 0 3 and spref to 4 0 4 (lp41). the other clock controller card is on 8 0 3 with no settings for prim or secondary...

thanks for the responses. the cntl i didnt come up. we discovered that the real issue was a corrupted ucm admin password. we could login using a browser but not directly on the cli or putty. we had a secondary net admin built for the hms400 r2 which worked. we had to blow out the ucm/primary...

i'm on a cs1000e ha system and i am unable to log into the mgc command line. i've used the default passwords adminxx and it tells me that i don't have pdt authorization. i log into pdt and nothing happens. i do it in both oam and ldb. i've tried the ucm primary password and that fails. does...

cppm 6.0 sa system? just unistim nortel ip phones? how r u registering the phones? (static or dhcp)

again if you assigned a mailbox with full admin rights just use that mailbox to reset the password of the default cpmgr profile. the default being the 000000 mailbox. just replace it with the mailbox number of the other admin user. so if you have a mailbox under 5000 and you gave yourself...

yes at the oam prompt. if successful, when u log back into the mgc using your ucm user/password it should take you directly into the lbt prompt. also after ipsecjoin the mgc will have to reboot. it should do it by itself but might take a few minutes to start.

how do you build a lapw account using element manager logged into ucm?