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BIGV, Disable "allow direct media path" on the IP extension and enable it on the IP lines between sites. Bobbdeep

Its not difficult, just LOTS of steps. We have deployed local IP DECT as well as a remote IP DECT and they work well. I dont really care for the 3711 phones though.

Thanks for the suggestions all. We will wait for 4.2

I know this question was asked pre-4.1 or 4.2 but is it possible to park a call accross an SCN?

I saw this brought up in thread940-1354563 but did not see any resolution. CCC reporter returns the following error when trying to pull a report; Error in file C:\\Program Files\Avaya\IP Office\CCC\Reporting\reports(Report Name).rpt: The request could not be submitted for background...

You will need an auto dialer connected to analog station ports. Try http://www.phonetree.com Very easy to use and setup.

its always the little things... The name in the IPO config and name of the handset did not match. Its all good now. Thanks for all of the suggestions!

The phone is registered as a IP station, the ADMM was configured through the web interface. Subscriptions are allowed, although the subscription times out after a while which i assume is because it does not see any subscription requests. The light on the base station is green. I have created a...

you can install phone manager and make an outbound call through it since you have access to the remote PC.

The service logon was set to use a domain account. I changed it back to local system account and it is working now.

We have installed an IP DECT ADMM base station and handset with all the required licenses. When i try to add a handset it just sits in "please wait" and never connects to the ADMM. If i select site survey on the handset, there is no signal activity. It almost looks like the base station is...

Upgraded to 4.1(9)IPO and VM PRO and not receiving voice mails. The caller hears the greeting, leaves a message but the user does not have any messages in their mailbox. The greetings are also cutoff. This is for ALL extensions. Anyone having a similar experience??

Telecommuter works for us on POTS lines but there is a lot of echo and sometimes the other party can not hear you well. Just like a trunk to trunk transfer / conference

sorry for the delay in responding. Pure gold: the confirm voip and enabled fast start fixed the issue with rings and answer. New issue now. The user can make and receive external calls no problem. This includes called transfered to her. Calls to and from internal extensions return no...

Remote user with PC soft phone can make calls to other extensions and PSTN no problem. User can not answer calls. The call presents itself in the users call screen but clicking on the call or on the "answer" button will not work. The caller does not hear any rings while the call is presented...

upgraded to 4.0.7 and do not see the the hunt group name that the incoming call is ringing for anymore. used to display 15555551212>Main or similar. Now it just displays the CID info. This is true for TELCO and VoIP calls.

3.2(55) I have 1 PRI with 2 seperate incoming / outgoing groups. 15 Channels in Line group 0 8 Channels in line group 1 I can route DID's using incoming line group ID 0 but not when using incoming line group ID 1. Any ideas?

Ok, finally got it to do what we needed by switching from CDR to Delta Server. There is alot more info in the raw data that comes from DS

ahh I see said the blind man! it was only showing the last 3 digits since that is what is being presented to by the CO. That might do the trick. I will check it out and report back later

Point each of your national numbers to a different DDI used solely for that purpose and track those ddi numbers instead." How do you suggest we track the DDI number? I did not see the DDI information in the SMDR data. or did i overlook it?